Koons Baltimore Ford

Great new car purchase experience Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all t Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all the features on my 2017 Explorer when we drove up from NC as well as on post sale follow-up call. We searched online in NC, SC, VA & MD and Koon had the best selection and price. Would definitely call Keith at Koon Ford Baltimore when looking for our next car/truck. More

Happy Buyer Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless. We are very happy with the vehicle, price and follow-up service. Nancy & Dennis More

Best Vehicle Purchasing Experience. I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed back within an hour, with a follow-up phone call first thing Monday morning. I met with a sales representative later that day and by evening was home with a new truck. The staff was not pushy in the least and I was very satisfied with the experience. More

Nice car, excellent price The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, and provided a fair and trouble free purchase. The actual purchase itself was handled by Ray, and he made for a speedy and painless process. So far I am extremely happy with my new Focus Hatchback. Al More

The best As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Than As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Thank you More

Good experience Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. More

Best car shopping experience I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! More

Experience was great! I had the pleasure of working with Derek Lewis when purchasing my Challenger. Derek was both very kind and professional and I really have no complaint I had the pleasure of working with Derek Lewis when purchasing my Challenger. Derek was both very kind and professional and I really have no complaints about the service. The only issue I experienced was I ended up waiting for 30 minutes to meet with the gentleman who does the financing, who was also a pleasure to deal with, but his name slips my mind. All around, the service was excellent though! More

Outstanding experience, how car shopping should be! I'm really thankful and appreciative of the service Ben Startt provided during my vehicle purchase. It was fast and painless. If you're at Koons Ford I'm really thankful and appreciative of the service Ben Startt provided during my vehicle purchase. It was fast and painless. If you're at Koons Ford Baltimore, that s the only person you want to see! Ben provided a service that's second to none from beginning to end and it speaks volumes! I'm loving the car! Koons Ford Baltimore is all ACES in my book! More

excellent service Took my newly purchased car for its first oil change. Service was quick and the personnel there were very friendly. After the service they explained w Took my newly purchased car for its first oil change. Service was quick and the personnel there were very friendly. After the service they explained what was done and had the car out front ready for me. More