Koons Baltimore Ford

Why I had to come back again Long story short I purchased a 2015 Ford Explorer from Derek and less than two years later it was totaled in an terrible accident. I reached out to De Long story short I purchased a 2015 Ford Explorer from Derek and less than two years later it was totaled in an terrible accident. I reached out to Derek immediately for another vehicle and I walked out of the dealership with everything I wanted in my 2017 Ford Explorer XLT plus more! I received a lower interest rate too!! I never heard no and I was in and out fast. Koon Ford of Security Blvd has made a life time customer of me! More

Determined After completing research online; I was determined on the type of vehicle I wanted. Derek was very persistent on getting what I wanted with the help o After completing research online; I was determined on the type of vehicle I wanted. Derek was very persistent on getting what I wanted with the help of Raymond. I have purchased a vehicle from Koons before with a great experience; came back to receive the same. Any concerns I had... Derek was on top of it to make sure it was done. Koons have my business as always. More

Focus RS Outstanding service from Derek. Transaction was smooth, direct to the point. He was able to assist me my questions and leverage my trade in value. Outstanding service from Derek. Transaction was smooth, direct to the point. He was able to assist me my questions and leverage my trade in value. More

They helped me out. Oh sure Koons has a car for you and they value your trade. They are extremely friendly. warm and caring. I bought the first vehicle they showed me. Oh sure Koons has a car for you and they value your trade. They are extremely friendly. warm and caring. I bought the first vehicle they showed me. The leather seats really sold me and the sporty style of the Focus as well as the rich blue color and black wheels. They paid off my trade and accommodated my car loan with such grace that it was totally awesome, and then they threw in lunch. Mr. Dowodu earned my gratitude and respect.. I am totally grateful and am looking forward to using the service department when my little light comes on. Thank you Koons Ford. More

Used Silverado great buying experience Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle I l Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle I looked at, and was able to test drive in a timely fashion. If you want a friendly car dealership, without pressure, and at the right price, this is the dealership for you. All salespeople were fantastic. Kudos to Scott for dealing with myself and my family who came up. Five stars, two thumbs up, perfect ten, whatever your rafting system is, Go to a Koons dealership! More

F150 TRUCK THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE I WI THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE I WILL SENT THEM THERE!! More

I will buy anothe vehicle from Koons Ford I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purchasing I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purchasing a vehicle. He made it possible for me to drive off the lot with not only a vehicle but a 2017 Ford Escape. I'm very pleased with my new truck. Thank You again Mr. Dixon More

They made buying a car easy!! I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also made t I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also made the process easy! I ordered it via email and when I picked it up, all paperwork was ready and the car was ready. More

Awesome New Car Buying Experience on my 2017 Focus RS I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Focus I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Focus RS but almost all dealers I reached out to with allocations at the time were demanding a huge markup above MSRP. I was not willing to pay that and thus decided to wait till I found a dealer willing to do so. Around late September 2016 during my search, I contacted Dennis Koulatsos (GM) who informed me they were selling all their allocations at MSRP. I immediately came down to the dealer and placed an order for a 2017 RS with Rudolph “Pete” Dixon and Mark Rodgers. Both were very pleasant to work with, going out of their way to answer any and every question I had. The entire process could not have been smoother. I received periodic updates from Mark (no question I posed to him was unanswerable) and, much to my surprise, the car arrived exactly 4 months and 1 day from the day I placed my order, much faster than I initially anticipated. The paperwork/transaction to sign for the car was super smooth. I arranged with Pete to have a few parts installed by the Service Dept. on the car for me before taking it home. Pete was very supportive and made sure they were well taken care of. The car is a joy to drive. I especially love the Nitrous Blue Quad-Coat exterior color. I couldn’t have asked for a better purchasing experience with Koons Baltimore Ford. More

2016 Ford Escape Purchase from Koons Ford of Baltimore We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koo We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koons Ford of Baltimore had a large inventory of 2016 Ford Edges. There was one Ford Edge in particular that my wife and I liked. We performed all our negotiating on line with Derick Lewis and found this to be less stressful. Mr. Lewis was both patient, helpful and professional the entire time. We even visited the Dealership one Sunday to look at the car on our own. The on-line quote was the purchase price that was given to us when we arrived that following Monday. Sometimes, this does not happen. The entire purchase was enjoyable and without stress to say the least. This is our family's third new vehicle purchase from Koons Ford of Baltimore. Understand, we live in Waldorf, Maryland and drive to Baltimore to purchase our new vehicles and this is no short ride. This says there is something special about Koons Ford of Baltimore. The quality of a Ford automobile, our purchase price, Mr. Derick Lewis and the Staff at Koons Ford of Baltimore are the reasons why we returned their for our new car purchase. More