Back

Koons Baltimore Ford

Baltimore, MD

4.2
714 Reviews

6970 Security Boulevard

Baltimore, MD

21244

Directions

By Type

Showing 714 reviews

November 03, 2024

i would recommend koons to anyone the experience and staff are fantastic to work w More

by aw348917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Baroud
Nov 04, 2024 -

Koons Baltimore Ford responded

We love to hear this kind of praise from our team! Thank you for recommending Koons Baltimore Ford!

October 27, 2024

This survey is for 2023 and 2024. I purchased a Ford Explorer 2023 from Koons Ford of Baltimore Pete. Dixson was my sales person. He done an excellent job October 26, 2024 my wife pur More

by Reg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudolph "Pete" Dixon
Oct 28, 2024 -

Koons Baltimore Ford responded

Thank you for choosing Koons Baltimore Ford not once, but twice! We're delighted to hear that Pete Dixson provided excellent service during both of your purchases. Enjoy the rides and we look forward to serving you in the future!

October 21, 2024

Koons Ford has taken care of the service of my wife and myself’s vehicles since we got them this year. We have never had a bad experience. Attentive and top notch. More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Goode, Tony
Oct 22, 2024 -

Koons Baltimore Ford responded

We're delighted to hear that you and your wife have had such positive experiences with our service team at Koons Baltimore Ford. Thank you for the kind words!

October 20, 2024

My service rep was excellent. He made sure that everything that i complaints about was taken care of I really appreciate Jay Stewart, he really takes good care of me. More

by ALLENALVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAY STEWART
Oct 21, 2024 -

Koons Baltimore Ford responded

Allenalvina, we're delighted to hear that Jay provided you with excellent service at Koons Baltimore Ford. Thank you for sharing your experience!

October 19, 2024

Seth and the entire team represent Koons with the highest level of professionalism and customer focus. After 40 years of purchasing vehicles, I have never had a smoother experience at a dealer. More

by Rick Albert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Springer
Oct 21, 2024 -

Koons Baltimore Ford responded

Rick, we're delighted to hear that Seth and the Koons Baltimore Ford team provided you with such a seamless experience. Thank you for your kind words and trust over the years!

October 19, 2024

Excellent service fast repairs and my advisor jay was very respectful and knowledgeable about my concerns and details about my vehicle.highly recommended More

by fastford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Stewart , Kenny Dillon
Oct 21, 2024 -

Koons Baltimore Ford responded

Thank you for recommending Koons Baltimore Ford! We're glad to hear that Jay provided excellent service and addressed your concerns with respect and expertise. We appreciate your feedback!

October 18, 2024

Professionalism, honesty, integrity and understanding was displayed by Keith Schopman, Sales Rep, Kirby Beccio, Sales Manager; Frances King, Finance Rep. My experience was that this team worked with me to More

by nospam4aday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby Beccio, Frances King, Keith J. Schopman
Oct 18, 2024 -

Koons Baltimore Ford responded

Thank you for sharing your positive experience with the team at Koons Baltimore Ford! We're delighted to hear that Keith, Kirby, and Frances provided such outstanding service and helped find a truck that suited your needs. Your recommendation means a lot to us, and we're grateful for your support!

October 01, 2024

I am very impressed with Koons Ford every time I get my truck service there I always get a great experience and great service as well. Thank you Jay Stewart for always making me feel comfortable for my tru More

by Jblackwell07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Stewart Tech Service
Oct 02, 2024 -

Koons Baltimore Ford responded

Jacqueline, we're delighted to hear that Jay and the team at Koons Baltimore Ford consistently provide you with excellent service. Thanks for your continued support!

Oct 02, 2024 -

Jblackwell07 responded

Thanks Jay Stewart and the Koons Ford Service Team for all your help and service!!

September 30, 2024

They were very efficient and easy to work with. There was no pressure with making decisions. Robert You g was very professional and very well prepared More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Young
Sep 30, 2024 -

Koons Baltimore Ford responded

We're delighted to hear that Robert and the team at Koons Baltimore Ford provided a professional and pressure-free experience. Thanks for sharing your positive feedback!

September 19, 2024

Experience was awesome I will keep you guys for my service thank you have a great day More

by scoopsboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sarandos, Kenny Dillon, Bruce Leibowitz
Sep 19, 2024 -

Koons Baltimore Ford responded

Thanks for choosing Koons Baltimore Ford. We are glad to hear that our team provided excellent service, and we look forward to assisting you again down the road.

1
...