
Koons Arlington Toyota
Arlington, VA
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This was the least painful and most pleasurable car buying experience that my wife and I have ever had; and we are both 75 and have been around a while. There was absolutely no pressure by anyone. E buying experience that my wife and I have ever had; and we are both 75 and have been around a while. There was absolutely no pressure by anyone. Everybody was very knowledgeable answered our questions without hesitation or reservation. We felt very comfortable with the sales person and the Business Manager. Both were extremely helpful and truthful. This is what car buying should be for the consumer. NO HIGH PRESSURE!!! More
I had a great expereince with this dealership. Steve was especially accommodating and took his time to make sure I was satisfied with the right car. He showed me all the important details of the car during especially accommodating and took his time to make sure I was satisfied with the right car. He showed me all the important details of the car during the test drives and also worked to make sure I stayed within my price range. Oscar in finance was also great to work with. I had an excellent expereience at Koons Arlington Toyota! They made the process very stress free which was wonderful. Also, the cleanliness of the establishment was quite impressive. I would recommend this dealership to anyone looking for a new car! More
I rarely enjoy purchasing an automobile. In this case I was interested in what was not so readily available -- a Tacoma with a standard 6' bed, 4wd, 4 cylinders with a manual transmission in a SR5 series. was interested in what was not so readily available -- a Tacoma with a standard 6' bed, 4wd, 4 cylinders with a manual transmission in a SR5 series. It seems many/most of the trucks come with automatic transmissions. Anyway, Mr. Canales worked hard to find one, bring it to the dealership and offer me a fairly good price for it. Mr. Canales keep in touch, without being over-bearing, and tried to make sure I was comfortable with the truck he could find and at a price that seemed fair. After making the initial deal with Mr. Canales, my wife and I was then brought to Mr Belhadi to work out the details. This was also a much more pleasant experience than I have normally gone through. By the end of all of the explanations and signings both my wife and I were pleased with the entire deal and drove home to Southern Maryland were we live. I should point out I tried to get another Toyota dealer to match the deal that Koons had offered, but they would not do so in a good faith manner. That is another story, but germane as to why I returned to Koons to purchase this truck. More
Koons Arlington is a great place to deal with. They provide personalized service, make you feel like you're their only customer, and Steve Aurelio was the best sales rep we've dealt with in decades of provide personalized service, make you feel like you're their only customer, and Steve Aurelio was the best sales rep we've dealt with in decades of buying Toyotas. Toyota sells itself, but having an extremely knowledgable, pleasant and responsive rep made the entire process a lot easier. The business office was great as well. Overall, I would recommend THIS TOYOTA dealer over all the others in the area - and I've dealt with all of them. Thanks for making this car buying experience easy and enjoyable. More
Oscar Canales, our sales, associate was terrific. He was knowledgeable about the car and options I was looking for and extremely courteous and helpful. He helped me find exactly the car I was looking for, knowledgeable about the car and options I was looking for and extremely courteous and helpful. He helped me find exactly the car I was looking for, by adding options to a base model. He answered my questions and talked with his manager about pricing issues, helping to get us a good deal on our purchase. More
Chetan Chavan did a great job in presenting the options that fit within my budget. He did a fine job laying out all the vehicle features. The test drive was well designed to demonstrate the traction cont that fit within my budget. He did a fine job laying out all the vehicle features. The test drive was well designed to demonstrate the traction control and braking features. He made sure all the details of the sale went smoothly. All in all, a very good experience. More
This was my first opportunity buying a car from Koons Arlington Toyoya. Steve Aurelio was awesome to work with. He contacted me from my online request, the price was "Wow" and I will never buy another To Arlington Toyoya. Steve Aurelio was awesome to work with. He contacted me from my online request, the price was "Wow" and I will never buy another Toyota from anyone else except from Steve Aurelio from Koons Arlington! Thank you and it was a "Wow" experience! More
I had been researching buying a new Corolla for about three days and went to purcahse a New Toyota Corolla in Maryland. I ended up walking out at there first offer on they trade in I had. I went to Koons three days and went to purcahse a New Toyota Corolla in Maryland. I ended up walking out at there first offer on they trade in I had. I went to Koons Three days later after talking to Hiathem over the phone adn another gentlemen Dwayne. I showed up and explained were I was in the process. I sat down they rung up the numbers to exactly what I wanted to see. Diffently will do business again with. More
Trevor was great. He made a great effort to keep in touch with me even though I was difficult about finalizing what I wanted to purchase. He was accommodating when I indicated it was easier to reach m touch with me even though I was difficult about finalizing what I wanted to purchase. He was accommodating when I indicated it was easier to reach me via email than phone. Really appreciate his efforts. The GM is also great!!! More
The dealership was great they worked with me and were patient while I was making my decision. I had many questions and I never felt as if the questions were stupid or out of line. I also was not pushed i patient while I was making my decision. I had many questions and I never felt as if the questions were stupid or out of line. I also was not pushed into making a decision quickly which is something that happens at other dealerships. More