Koons Arlington Toyota

We really appreciated Oscar's no nonsense, straightforward approach and the dealership's strightforward pricing and sales techniques. No gimmicks or add-ons or other distractions. Friendly s straightforward approach and the dealership's strightforward pricing and sales techniques. No gimmicks or add-ons or other distractions. Friendly staff and management and knowledgable. We had a hard-to-find Prius in a week More

My local Toyota dealer is 5 minutes away, but their asking price indicated they saw "Chump" across my forehead. I feel I got a fair price at Koons. They also gave me a fair trade-in value for my old c asking price indicated they saw "Chump" across my forehead. I feel I got a fair price at Koons. They also gave me a fair trade-in value for my old car, sight unseen. I also appreciated the honesty when I received a rebate,as I had paid too much taxes and tag fees. The only negative I have is the dealership is over 3 hours drive away. Chetan Chavan was VERY courteous and straight forward. Jim Hemphill More

We came in and they got us in a car after another koons said it was sold.. Rudy and Al were fantastic. We had some problems with the vehicle and you guys put us in a loaner and took care of us... thank you said it was sold.. Rudy and Al were fantastic. We had some problems with the vehicle and you guys put us in a loaner and took care of us... thank you guys for everything... we even got free gas! Ty Rudy and Al... More

The staff was excellent. Oscar understood my priorities and helped me through my buying process. Alex in the finance department was professional and efficient. The manager was attentive. I was pleased with and helped me through my buying process. Alex in the finance department was professional and efficient. The manager was attentive. I was pleased with the service, cleanliness and professional attitude of everyone at the dealership. More

pretty easy going, accomodated to all my requests, price was good no haggling required and price was at the same below other competitors, was a good experience will buy from them again. communication was v was good no haggling required and price was at the same below other competitors, was a good experience will buy from them again. communication was very good and very prompt. the only negative thing I would have to say would be the cost of having parts and accessories added to the truck prior to taking possession, $800 to install daytime running lights is a very excessive, in not gouging, considering it's a $30 part and takes 20 minutes to install, and I'm not a toyota service technician. Doug Patey More

The friendliness of the staff was amazing. I had been shopping around all day for a 4 runner we made an offer to the Chantilly, VA location and they were not willing to work with us on price, after the s shopping around all day for a 4 runner we made an offer to the Chantilly, VA location and they were not willing to work with us on price, after the sales lady I was working with at the Chantilly location insulated me I called over to the Arlington location and was put in touch with Walter. He was absolutely amazing and very helpful. We were able to come to a deal over the phone. When I arrived at the store they had the car I wanted being cleaned and we were able to get in and out of there pretty fast. Alex,Director of Finance was very helpful and was able to explain everything and work with us. I had an amazing experience with Koons Arlington. I will definitely recommend them to EVERYONE!!! More

My experience buying parts through Edil Fernandez was top notch. His patience with my attempt to match up rubber inserts for wiper blades proved his customer service professionalism and his knowledge of Toy notch. His patience with my attempt to match up rubber inserts for wiper blades proved his customer service professionalism and his knowledge of Toyota parts. He truly 'Wowed' me! Doug Allen Savannah, GA 912-358-0820 More

This was the least painful and most pleasurable car buying experience that my wife and I have ever had; and we are both 75 and have been around a while. There was absolutely no pressure by anyone. E buying experience that my wife and I have ever had; and we are both 75 and have been around a while. There was absolutely no pressure by anyone. Everybody was very knowledgeable answered our questions without hesitation or reservation. We felt very comfortable with the sales person and the Business Manager. Both were extremely helpful and truthful. This is what car buying should be for the consumer. NO HIGH PRESSURE!!! More

I had a great expereince with this dealership. Steve was especially accommodating and took his time to make sure I was satisfied with the right car. He showed me all the important details of the car during especially accommodating and took his time to make sure I was satisfied with the right car. He showed me all the important details of the car during the test drives and also worked to make sure I stayed within my price range. Oscar in finance was also great to work with. I had an excellent expereience at Koons Arlington Toyota! They made the process very stress free which was wonderful. Also, the cleanliness of the establishment was quite impressive. I would recommend this dealership to anyone looking for a new car! More

I rarely enjoy purchasing an automobile. In this case I was interested in what was not so readily available -- a Tacoma with a standard 6' bed, 4wd, 4 cylinders with a manual transmission in a SR5 series. was interested in what was not so readily available -- a Tacoma with a standard 6' bed, 4wd, 4 cylinders with a manual transmission in a SR5 series. It seems many/most of the trucks come with automatic transmissions. Anyway, Mr. Canales worked hard to find one, bring it to the dealership and offer me a fairly good price for it. Mr. Canales keep in touch, without being over-bearing, and tried to make sure I was comfortable with the truck he could find and at a price that seemed fair. After making the initial deal with Mr. Canales, my wife and I was then brought to Mr Belhadi to work out the details. This was also a much more pleasant experience than I have normally gone through. By the end of all of the explanations and signings both my wife and I were pleased with the entire deal and drove home to Southern Maryland were we live. I should point out I tried to get another Toyota dealer to match the deal that Koons had offered, but they would not do so in a good faith manner. That is another story, but germane as to why I returned to Koons to purchase this truck. More