Koons Arlington Toyota
Arlington, VA
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Excellent service from beginning to middle to end. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. More
From our first inquiry to driving away with our new car, we had a great experience with Koons Arlington Toyota. Everyone there was friendly, helpful and professional. We will definitely recommend them to we had a great experience with Koons Arlington Toyota. Everyone there was friendly, helpful and professional. We will definitely recommend them to our friends. More
Good service, not pushy, took time to fully explain various options and all the features of car (Prius) I was looking at. Worked on various models options and pricing without complaints. various options and all the features of car (Prius) I was looking at. Worked on various models options and pricing without complaints. More
I had a pleasant buying experience at Koons. They even fed me while I was filling out paperwork. Gotta love that. Only negative was I had to fill out a partial credit app to secure the car as there was s fed me while I was filling out paperwork. Gotta love that. Only negative was I had to fill out a partial credit app to secure the car as there was someone else attempting to buy the same car at the same time. I could have avoided that if I had brought a check with me. Next time I'll buy a less popular car! More
Chetan and Chris were extremely knowledgeable about the Toyota products. They negotiated and good faith and made sure I was happy with the final outcome. I truly appreciated their honesty and enthusiasm in Toyota products. They negotiated and good faith and made sure I was happy with the final outcome. I truly appreciated their honesty and enthusiasm in working with me. I will recommend them to my family and friends. Sincerely, Norman A. Mowad More
My boyfriend and I were in the market for a vehicle under $10k and on one of the rainiest days we've seen in a while we stumbled into Koon's Arlington Used Car lot. We saw our recently purchased Jeep Liberty $10k and on one of the rainiest days we've seen in a while we stumbled into Koon's Arlington Used Car lot. We saw our recently purchased Jeep Liberty sitting in the lot. We loaded the specs on our phone which we found very nicely laid out and helpful on the Koon's website and then went in and met Steve our sales consultant. Steve was very upbeat and helpful walking us through the entire process. He was very well rounded and knowledgeable in all aspects of the car buying process from the sale to the financial. After our purchase we ended up having to return the vehicle because of a check engine light that had appeared the next morning. We were able to immediately call Steve who came out on his day off to make sure we were taken care of. Koon's assessed and fixed our vehicle and provided us a loaner vehicle while they worked on the Jeep. The dealership took it out tested the vehicle over a period of time to make sure they were able to fix the issue (just wet spark plugs from the rain) and returned the vehicle in a timely manner. This was definitely one of the best car purchase experiences thanks to Koon's and most of all thanks to our sales guy Steve. More
I received excellent service with Mr. Ermek Karachev. He was constantly in contact with me. He answered all my questions and was very attentive to my emails. I also received excellent care with Mr. Richa was constantly in contact with me. He answered all my questions and was very attentive to my emails. I also received excellent care with Mr. Richard Gordan. He was very personable and patient. I would recommend all my friends to visit and buy from these two employees. Thank you, Stephanie Simmons aroundofapplause@yahoo.com More
Mr. Fink picked me up at the Metro Station and from that Mr. Fink picked me up at the Metro Station and from that first greeting he was very pleasant. On the way to the dearlership he explained a lot to me. Mr. Fink picked me up at the Metro Station and from that first greeting he was very pleasant. On the way to the dearlership he explained a lot to me. When we went to see the actual vehicles he was very patient and explained every detail and made sure I understood. I felt comfortable test driving the vehicles. Mr. Belhadi explained all my options, in terms of financing, very well. He did not give me a sense of false hope, but was very practical and professional and made every effort to make it possible for me to access this vehicle. I am very grateful to him and must say Kooons should be very proud for having such a professional who treats customers as a person and understand very well each indivudal need and limitations and thus could guide each customer accordingly. He has that humane quality!! I was not treated like just another number. I felt welcomed. More
he was convincing,good-humored,and well informed. He was he was convincing,good-humored,and well informed. He was all the time smiling,trying to help.He answered all my question very patiently and thorough. he was convincing,good-humored,and well informed. He was all the time smiling,trying to help.He answered all my question very patiently and thorough.Thanks. More
My wife and I stopped by the used car lot early in the morning. Steve showed up 1/2 before the posted opening time and spent the next several hours answering our questions and allowing us to drive multipl morning. Steve showed up 1/2 before the posted opening time and spent the next several hours answering our questions and allowing us to drive multiple corolla's. Once we had decided on one vehicle we had a successful give and take negotiation that resulted in a good outcome for both sides. Steve was unfailingly polite, knowledgeable and pleasant. After we had agreed on a price Steve handed us off to Richard to complete the deal and Richard was also very helpful, knowledgeable and efficient. More