Back

Koons Arlington Toyota

Arlington, VA

4.1
466 Reviews

4045 Lee Highway

Arlington, VA

22207

Directions

By Type

Showing 466 reviews

December 01, 2013

My father and I went in to purchase a new vehicle to replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The wh More

by Habdelaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chetan Chavan, Shant Yousif, Ali Zaka
November 23, 2013

I've used their service twice. A year ago to have a I've used their service twice. A year ago to have a recall notice addressed and the oil changed. No problems. Took it again this week for oil chan More

by twcroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 27, 2013 -

twcroy responded

12 Dec 2013. The windshield or something near it rattled a lot after I got the car back when traveling 50+mph. The sound wasn't there before I had it repaired by Koons Arlington, and it was loud at highway speed. Koons checked it and said they needed to order a part to fix it. I was told by one representative it was a windshield and by another it was I think a part near the windshield and dashboard. They fixed it at no cost and the noise is gone now. They also put in $15 worth of gas since it was on empty.

November 13, 2013

Ms. Rosa did an outstanding job selling the car, I had visited two dealerships before and she treated me like I was someone really important. Iam pleased with the process. I recommend her and Koons Arlin More

by turca1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Rosa
October 22, 2013

My son and I went in to the dealership after having shopped at several dealers and online to look at a car we had seen online. Ken was very helpful and not only showed us the car we were interested in, More

by Brubachercw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zaka
October 20, 2013

Thanks to Mr.speller who is called Uncle Curtis now made my car buying experience absolutely wonderful I can't say enough about uncle Curtis! More

by ahalosfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Speller
October 16, 2013

Prior to submitting an email inquiry, I did an extensive amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website a More

by Gooeds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant Yousif
October 13, 2013

Be forewarned, this Dealership gives a perfect example of Be forewarned, this Dealership gives a perfect example of crooks and scam artists. Mr. Koons needs to clean up house and fire all the bums that a More

by GNT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ali Zaka
October 03, 2013

Ken was very helpful and accommodating while I was looking at the Toyota Corolla I was interested in. I couldn't decide which one I like best and I really appreciated his help!! Ali was also wonderf More

by mvenets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant Yousif, Ali Zaka
September 05, 2013

I appreciate the suberp attitude and professionalism shown by the workers of this dealership. Definitely a good experience. No lies, no games both about price and the specific car interested. I should p More

by syavuz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 04, 2013

Mr Steve Cox and Mr Ali Zaka were great! They were both very friendly, helpful and knowledgeable. Two thumbs up to both of them!!! I would come back again. More

by AnnaUDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Zaka
...
31
...