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Koons Arlington Toyota
Arlington, VA
466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 466 reviews
March 03, 2016
Very good experience Friendly staff, quick service, very convenient location and reasonable prices. Tires prices are cheaper than Costco. I will always service my car at Friendly staff, quick service, very convenient location and reasonable prices. Tires prices are cheaper than Costco. I will always service my car at this dealer. More
by 2012 Camry
Employees Worked With
Peter Soliman
February 29, 2016
awsome guy, kind, patient,informative, and speedy Ive gotten two cars from this man, he is an excellent sales man and person. Very fast but patient and not pushy. My wife is pregnant and in pain, he Ive gotten two cars from this man, he is an excellent sales man and person. Very fast but patient and not pushy. My wife is pregnant and in pain, he is very courteous and was quick to speed everthing up so we can leave. I will be recommending him to anyone who wants a toyota in the Arlington area. More
by JonathanM818
Employees Worked With
Nurzhan Abenov
February 28, 2016
Fast, friendly service My flat tire was fixed and alignment performed in an efficient and friendly way. Oscar Canales was a wonderful help in providing me with a loaner ca My flat tire was fixed and alignment performed in an efficient and friendly way. Oscar Canales was a wonderful help in providing me with a loaner car so I could make a Doctor's appointment and expediting the job later so I could pick up my granddaughter at school on time. Thank you for the excellent service! More
by artistdriver
Employees Worked With
Oscar Canales
January 29, 2016
Great Service but Service Dept. was Subpar I had a good experience buying a certified, used car from Koons. Colin was the salesman, and he was very professional, responding to questions without I had a good experience buying a certified, used car from Koons. Colin was the salesman, and he was very professional, responding to questions without ever aggressively pushing the sale. I did feel a little pressured to purchase additional warranty, but in the end, the finance department got me excellent financing rates. My one qualm, which has more to do with the service department than the sales team: my used car needed some service. I had about $5-$10 worth of coins in my car for parking needs. A day after I got my car back, I realized the coins were all gone. I may have been at fault for leaving the coins there in the first place, but it was still very unexpected and unprofessional behavior for a dealership of this size and stature. Apart from my experience with service however, everyone was more than accommodating, and I would recommend buying from here if you are looking for a used certified car (perhaps look elsewhere for your car servicing needs). More
by kaldem
Employees Worked With
Colin Pehanick
January 25, 2016
Atención y calidad excelentes Todo el personal de Koons Arlington es muy competente y se esfuerza por ayudar al cliente. Es el segundo auto que he comprado en este sitio y quiero r Todo el personal de Koons Arlington es muy competente y se esfuerza por ayudar al cliente. Es el segundo auto que he comprado en este sitio y quiero recomendarlo ampliamente. Tienen personal que habla español. No solo encontré el auto que me convenía sino también una experiencia muy grata porque los empleados de Koons Arlington tratan a los clientes con mucha cortesía y contestan sus dudas de manera muy profesional. Seguiré siendo una cliente fiel de Koons Arlington. Eleana Gomez Washington, DC. More
by Eleanor
Employees Worked With
Colin Pehanick, David Inciso., Alex Belhadi
January 19, 2016
Great Service I was a first time buyer and Oleg was very understanding of all our questions and doubts and explained everything clearly and very patiently. Will def I was a first time buyer and Oleg was very understanding of all our questions and doubts and explained everything clearly and very patiently. Will definitely buy with them again. More
by GMDC
Employees Worked With
Oleg Tibulschii
January 16, 2016
Thank you Simon Ortega for the oil change and then some! Simon was patient in explaining in detail what my car needed in order for me to drive safely to Florida for warmer weather. He even arranged for me to Simon was patient in explaining in detail what my car needed in order for me to drive safely to Florida for warmer weather. He even arranged for me to have a loaner so I could attend to some errands while this work was done in a timely fashion. Koons is fortunate to have a knowledgeable and caring employee such as Simon. (aka Yilbert) More
by Paola
Employees Worked With
Simon Ortega
January 14, 2016
Great service appointment Service appointment went so smoothly. Taken right away, problems with car noted and my expectations were set in terms of timing. I waited and the ti Service appointment went so smoothly. Taken right away, problems with car noted and my expectations were set in terms of timing. I waited and the time was just he had told me. Oscar was professional, helpful and explained all services. He made what was usually a head ache of a process, very easy! More
by lbaskin
Employees Worked With
Oscar Canales
November 24, 2015
Regular Service appointment A regular customer at Koons Arlington Toyota, I am always pleased with the proferssional and friendly service especially in the service dept, and espe A regular customer at Koons Arlington Toyota, I am always pleased with the proferssional and friendly service especially in the service dept, and especiailly from Mr. Peter Soliman, Service Advisor. He is informed, articulate and helpful. James W. More
by James W
Employees Worked With
Mr. Oscar Canales, Sales, Peter Soliman
November 23, 2015
Oscar Canales The service I received last week from Oscar Canales at Koons Arlington Toyota was truly outstanding. Oscar' knowledge and expertise, coupled with his The service I received last week from Oscar Canales at Koons Arlington Toyota was truly outstanding. Oscar' knowledge and expertise, coupled with his friendly and caring manner were truly exceptional. He gave me all the details of the repair work that was done in language I could understood and was prompt in getting the information to me. I think you have a winner in Oscar. Norm P. More
by Norm333
Employees Worked With
Oscar Canales
