Koons Arlington Toyota

Great experience in sales and service! Our salesman went beyond the call of duty to get us a part we needed very quickly. Also the subsequent experience with the service guys was very effic Our salesman went beyond the call of duty to get us a part we needed very quickly. Also the subsequent experience with the service guys was very efficient. I got the car back two hours before I expected it! More

A Happy Customer I have been dealing with Koons Toyota since 2003. I have received only top notch service from them during that entire time! All that and free coffee I have been dealing with Koons Toyota since 2003. I have received only top notch service from them during that entire time! All that and free coffee too! What's not to like? More

Car Buying Ease I previously visited Koons 4 years ago looking for a used car, I did not end up buying at that time, however, my experience was extremely positive. N I previously visited Koons 4 years ago looking for a used car, I did not end up buying at that time, however, my experience was extremely positive. Now 4 years later, I returned to Koons to look at a new car. The process of buying the new car was extremely smooth and positive. Christian was personable and very professional. My experience with financing was also very professional and helpful! The professional service and my positive experience will definitely keep me coming back to Koons! More

Professional, friendly, knowledgable Professional service and experience We did our research and went with Koons Automotive because of reputation and sales people seem professional. We Professional service and experience We did our research and went with Koons Automotive because of reputation and sales people seem professional. We felt no pressure and were treated very well during the buying process More

Car service He always shows kindness , respect and care to my person , and I always get a good service to my car. Thanks for it, always satisfied He always shows kindness , respect and care to my person , and I always get a good service to my car. Thanks for it, always satisfied More

Smooth Transaction Absolutely no complaints; came in knowing what I wanted, and left with it after a very smooth sales process and getting everything explained to me eve Absolutely no complaints; came in knowing what I wanted, and left with it after a very smooth sales process and getting everything explained to me every step of the way. As a first-time car buyer, I was never overwhelmed or felt like I was being strong armed into doing something I didn't want to. Couldn't ask for anything more. Will be returning here for service. More

Best Service EVER. It all started when I heard about the lease offer that scion toyota has going on. So I called in and was greeted over the phone by Warfa (salesman). I It all started when I heard about the lease offer that scion toyota has going on. So I called in and was greeted over the phone by Warfa (salesman). I asked him what I needed to do to go about the process and he walked me through the steps. That same day I came in and started to do the credit check to see if I qualified for the lease offer on the scion that I loved and had my eyes on. So we ran in through and unfortunately it came back that I did not have enough proof of income to get the lease on the scion so I was kind of sad about that but I didn't give up, neither did Warfa. So we tried for the Corolla still nothing...so he gave me an option of doing a co-sign and I thought hmm why not? So we processed everything again and I still was denied for the scion from several banks...what a bummer right? So we tried and tried literally and I even had to come back because the store bank was closing and we had no answer. Warfa told me though in these exact words, "I promise you, tomorrow you're getting a car". So I took his word. I was off work the next day at 7 and I rushed over to the dealership as soon as I could he told me he had good news, all I needed was to confirm to the banks who I was and then we could see the other options. We ended up getting approval for the Toyota Corolla for financing rather than a lease even though my first choice was to lease...I chose this option anyway...mind you I didn't like the Corolla at first but once looking at it closer and test driving it a second time I actually fell in live with it! The inside was bigger, the interior was nicer to me than the first time around and I loved the color that they got me, white with tan seats with black accents inside and out. I was amazed...so finally after all paper work was done. My mother rushed over for the co-sign she got there after hours and we were there til almost 11 o clock. Just to seal the deal. Warfa had an emergency earlier and had to leave early so I was taken care of by Oleg the financial manager...he worked his way to getting me a rate from 12.6 to 8.4 from $400 down to $330 which was awesome as xxxx! It took me 2 whole days to get approved and i drove off the lot in a new 2016 Toyota Corolla that I own! And that I fell in love with over the Scion even though I L O V E D the scion in the beginning I didn't even want to test drive the Corolla the first day at the dealership. I was amazed as how hard they worked and how long it took but it P A I D off! Warfa promised me and didn't break it...I can only appreciate something so great! KOONS TOYOTA IS THE PLACE TO BE! if you're ever looking for a new car used car, get down there and schedule with Warfa this guy is a legend. T H A N K S! - Austin L. Johnson More

A great serendipity! I went to Koons in Arlington, checking the Camry's price, where I met Christian a kind, descent, and enthusiastic salesman. Him and I started talking I went to Koons in Arlington, checking the Camry's price, where I met Christian a kind, descent, and enthusiastic salesman. Him and I started talking about the deal. He responded all my questions and clarified all things that were vague. I found him incredibly helpful. His service does not end when you buy the car, it continues till he feels that you are satisfied. Thank you Christian, Deyaa More

Straightforward car buying Christian made the car buying process easy and simple. After getting quotes from several different dealerships in the area the original price from Chr Christian made the car buying process easy and simple. After getting quotes from several different dealerships in the area the original price from Christian was still the best. Being my first experience I thought that was all that mattered, but Christian sat down and talked me through the process with exceptional knowledge. More

Couldn't be happier with my purchase and service! I got in contact with Warfa after inquiring about the recent college grad deal on the Toyota website. He called me the next day to set up an appointme I got in contact with Warfa after inquiring about the recent college grad deal on the Toyota website. He called me the next day to set up an appointment for me to come into the dealership to look at different models and to learn about my options. He was very knowledgable about the car I was most interested, the RAV4. Warfa was incredibly helpful in assisting me in purchasing my first car. He was very attentive to what I needed and wanted in a car and was very professional and accommodating to me and my parents throughout the buying process. I would recommend Warfa and Koons Arlington Toyota to anyone who is interested in a Toyota. More