Koons Arlington Toyota

Oil Change Peter was great ! He made sure that all my questions were answered before I left the dealership . I appreciated that he was friendly and tried to crea Peter was great ! He made sure that all my questions were answered before I left the dealership . I appreciated that he was friendly and tried to create a relationship. He kept me updated for when my car was going to be finished and when I left he made sure I didn't have any additional questions ! Getting my new floor mats was an easy process . Boris was able to find them in the back and give them to the technician to be put in my car . More

Awesome Dealership Awesome dealership! Bought a new 4runner from Chiraz last week. The first trip was kind of rough just because we couldn't come to an agreement over Awesome dealership! Bought a new 4runner from Chiraz last week. The first trip was kind of rough just because we couldn't come to an agreement over the trade in price. I was pretty tired since I had been car shopping all day, so after a few hours I asked for my key and left. I wasn't 100% ready to buy. The next day, Chiraz called me and offered me a more than fair price on my trade, as well as a great price on the 4runner. I came in and the car had been detailed and brought over. She hustled through getting everything else ready. Shant, the GM, made everything easy as well. I filled out the forms and she showed me all the features on the car during the pre-delivery inspection. She showed me the service dept and how to schedule an appointment. I signed the papers and was in and out of there in less than 2 hours. I was looking for a black Trail premium and they were the only ones in the area that had it (except for a dealer in MD that had terrible reviews and not as good of a price). Also their e-price wasn't misleading like the other dealers in the area (which don't include $940 freight charge). Very happy with the 4runner and the dealership! Thank you Chiraz and Shant! More

Extraordinary experience!! I recommend you Koons Arlington Toyota. I was nervous when I first stepped into the dealership. However, I soon realized that with Henry Rodriguez-Re I recommend you Koons Arlington Toyota. I was nervous when I first stepped into the dealership. However, I soon realized that with Henry Rodriguez-Reyes as my sales representative I had nothing to worry about. Henry was kind, helpful, and at all times I felt like he truly had my best interest at heart. I highly recommend to anyone who looking to buy or lease a New or used car. More

5-Star Service What was supposed to be an exploratory visit to the dealership turned into a great purchase - thanks to Christian Johnson, who made sure the transacti What was supposed to be an exploratory visit to the dealership turned into a great purchase - thanks to Christian Johnson, who made sure the transaction was smooth and pleasant. His friendly, no-pressure approach puts the customer at ease. Mr. Johnson was patient, attentive and courteous throughout the whole process. I highly recommend Christian for all your car needs. Ermek in the finance department was also highly professional. A superior team! More

Extraordinary experience! From the moment I contacted Koons Arlington Toyota, I was treated with exceptional service. Mr. Shant Yousif called me by my request and answered eve From the moment I contacted Koons Arlington Toyota, I was treated with exceptional service. Mr. Shant Yousif called me by my request and answered every question that I had concerning the RAV4 XLE that I was considering to purchase. Two days later, I showed up at Koons Arlington and was assigned my sales representative, Christian Johnson. Remarkable buying experience with Christian! He was so professional and has such wonderful manners! Christian took his time answering questions that I had and explained in great detail all the features of the RAV4 XLE. Financing went extremely smooth with no pressures to buy any add-ons. I worked with Ray Mukhutdinov who was in training under with Chetan Chavan. I can not say enough on what a wonderful buying experience that I had. I researched other dealers and communicated with them and I can say without a doubt that Koons Arlington Toyota went above and beyond to welcome me as a new customer. Thank you all so very much! More

Great reliable service Took my car in for an oil change and was told I also needed a new battery. I'm glad the battery didn't die on me while I needed to be somewhere import Took my car in for an oil change and was told I also needed a new battery. I'm glad the battery didn't die on me while I needed to be somewhere important. More

Purchasing car Good communications. between sales person and staff. Prompt response to questions and the willingness to make a deal. Personnel were very flexible w Good communications. between sales person and staff. Prompt response to questions and the willingness to make a deal. Personnel were very flexible when it came time to decide on method of payment. More

Happy Customer!! I had a wonderful experience buying my car from Koons, my sales person was Christian Johnson. He was very helpful, respectful and knowledgeable. He h I had a wonderful experience buying my car from Koons, my sales person was Christian Johnson. He was very helpful, respectful and knowledgeable. He handled me with care and was very pleasant. More

Brand-Spanking-New Toyota 4Runner Limited I went into this dealership with the sole intent of taking a test drive and possibly coming back in a few months when I could afford a new car. Befor I went into this dealership with the sole intent of taking a test drive and possibly coming back in a few months when I could afford a new car. Before I went in, I called to make sure I didn't need an appointment. A very pleasant sounding young man answered the phone and introduced himself as Christian Johnson. Boy am I glad he answered the phone! Christian was very pleasant upon meeting him in person when I arrived. He got me quickly into the car I wanted to test drive and was very personable the whole time explaining the vehicle and answering any questions I had. Long story short, Christian made the stars align to get me into the EXACT car that I had my eyes on and within my budget restraints. I know it couldn't have been easy for him, but he is EXCELLENT at his job (let's get real, they're there to sell cars!) and he made you feel like you were making a new friend during the whole process. If you're looking for a new car (Toyota or otherwise - they certainly have other stock), and you're in the area, go see my man Christian Johnson! Also, Chavan in Finance was EXTREMELY organized and made what is the most terrifying part of the car-buying process a no-brainer. Very nice guy who is also VERY good at his job! I look forward to returning to this dealership for all of my scheduled maintenance appointments for years to come! More

Great service Although I didn't purchase the car because if my personal reason, my sales lady Moogie was so kind and helpful to make sure that my experience there w Although I didn't purchase the car because if my personal reason, my sales lady Moogie was so kind and helpful to make sure that my experience there was comfortable. She explained every details about car purchases procedure, all the options available and never pushed me. She took a lot of time patiently to deal with me. I will definitely go back to her! I truly recommend Moogie at the Koons Toyota as your next car sales advisor!!!! More