Koons Arlington Toyota

Chiraz is Great! Chiraz was incredible. If you need to buy a new car and need someone to treat you respectfully and fairly, see Chiraz at Arlington Toyota. She took aw Chiraz was incredible. If you need to buy a new car and need someone to treat you respectfully and fairly, see Chiraz at Arlington Toyota. She took away the stress that usually goes with a large purchase and made me actually enjoy the process. She spent a great deal of time going over every aspect of my RAV4, patiently answering my novice questions. Once I left the dealership, I had a few more questions, so I emailed her and she responded very quickly. After all of that, I was impressed that she also followed up with me the following week to see how things were going. You can't ask for more. I will always go back to Chiraz! More

Hesitant at first. Was in the market for a used car and was a bit apprehensive at first since I've had a lot of bad experiences with dealers. It was Leo Mendoza who was Was in the market for a used car and was a bit apprehensive at first since I've had a lot of bad experiences with dealers. It was Leo Mendoza who was able to help me get over it with his calm and relaxed persona and his expertise. I never felt pressured at all and he answered all of my questions and demonstrated the utmost concern of my needs as a customer. Mr. Mendoza restored a little bit of faith when working with car dealers for me. That was how professional I felt this employee was and is a vital asset to your dealership. It is because of him that I shall return and only request him for assistance. More

Excellente Customer Service!!!! From the time I walked in the door Leo had a smile and answered all of my questions about what I was looking for in a vehicle. I didnt feel pressured From the time I walked in the door Leo had a smile and answered all of my questions about what I was looking for in a vehicle. I didnt feel pressured, I felt like I had known him many years, he was so down to earth and friendly. I will definitely buy all of my Toyota cars from Leo, Thanks Leo you are AWESOME!! More

Toyota Highlander I had a great experience buying my Toyota Highlander at koons toyota with Leo Mendoza, He was such a awesome person. He explains everything in detail. I had a great experience buying my Toyota Highlander at koons toyota with Leo Mendoza, He was such a awesome person. He explains everything in detail.. Will definitely recommend him as a sales person to anyone looking to buy a car at Koons Toyota Arlington. More

Great customer service Chhay Hem is always a pleasure to work with, he is quick and makes sure that we are always informed of everything being done, or needing to be done on Chhay Hem is always a pleasure to work with, he is quick and makes sure that we are always informed of everything being done, or needing to be done on the car. More

Thank you Moogie I bought new highlander from koons Arlington Toyota.It was the best experience i have ever had buying a car . Moogie was excellent to work with.thanky I bought new highlander from koons Arlington Toyota.It was the best experience i have ever had buying a car . Moogie was excellent to work with.thankyou for the great experience. More

Excellent Experience Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told th Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told them what we wanted and what we could afford. They worked with what we told them to make it happen. Will certainly go back to purchase our next vehicle! More

Great job Many thanks Moogi - you were really helpful in talking through the options - I really appreciate the human side of car sales and no 'hard sell'! Many thanks Moogi - you were really helpful in talking through the options - I really appreciate the human side of car sales and no 'hard sell'! More

Excellent Staff! Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its custo Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its customer service. The staff are all professional, courteous, and friendly. When people go in for car servicing, they are usually having a bad day. Today, I had the pleasure of working with Assistant Service Manager Mehedi. He and the other staff made my day a little bit better with their positive attitudes and helpful advice. Keep up the good work! More

Koon Went Above and Beyond Expectations We worked with Christian and Moogie to purchase a new RAV4 from the dealership. The process was incredibly smooth. Koons accommodated our request to c We worked with Christian and Moogie to purchase a new RAV4 from the dealership. The process was incredibly smooth. Koons accommodated our request to communicate primarily over email right from the beginning, and they gave us the exact information we asked for (something I can't say about other dealerships). They were also flexible with our schedule and didn't pressure us to come into the dealership. Moogie also went above and beyond to make sure we were able to return our trade in vehicle's license plates to the MVA. More