Koons Annapolis Toyota

Koons Annapolis is SHADY. Bad to deal with. DO NOT GO Went to buy a car and walked out. Was in contact with a sales person from here for a over a week, was very specific about car I wanted and was given a Went to buy a car and walked out. Was in contact with a sales person from here for a over a week, was very specific about car I wanted and was given a "wow" price of $26,800. My husband went in (with a copy of the email) and they tried to claim that wasn't right (even though year, model, and trim was clearly stated) and raised it over 2k. (even though internet price was still listed as original quoted price) Then the salesperson lied to my husband about what I had said. Completely LIED to his face about something I had NEVER said. DO NOT GO HERE they are LIARS!! More

Great experience!!! I was just browsing online at the corolla s+ and figured I would stop in to check them out. I'm so glad that I did! Brent helped me to find the perfec I was just browsing online at the corolla s+ and figured I would stop in to check them out. I'm so glad that I did! Brent helped me to find the perfect one and Alex and his finance director worked out the best deal for me. I was very satisfied with the price and was appreciative for the amount of time they spent on figuring out my financing options. Neal was great as well!! He was very thorough with the delivery process and answered all of the questions that I had (Brent wasn't there that night I came to get my car) . I'm glad that my car and I are part of the koons family now. Thank you for great customer service. I will recommend this dealership to anyone looking for a new car More

Great Guys in Annapolis From the time we walked in until the time we left Wendell, Steve and especially Wil Gable and Jared Herbert were great. We left with our new Tundra in From the time we walked in until the time we left Wendell, Steve and especially Wil Gable and Jared Herbert were great. We left with our new Tundra in the most pain free car deal I've every had. These guys are great and I highly recommend them. More

Great deal! Great deal on a Chevy Silverado! Great customer service! Everyone at the dealer was very professional and nice. The finance department was able to bea Great deal on a Chevy Silverado! Great customer service! Everyone at the dealer was very professional and nice. The finance department was able to beat my banks interest rate. I highly recommend this dealer. Thanks again! More

When they say WoW! They mean it I had always been skeptical of dealerships my guard is always on the defense, but the Ginuwine friendliness will overwhelm You at Koon Toyota. My sale I had always been skeptical of dealerships my guard is always on the defense, but the Ginuwine friendliness will overwhelm You at Koon Toyota. My sale rep Emanuel Persaud and all the people at Koon was awesome. When they say WoW! they really mean WoW! More

Great experience. Each step of the process was low-stress, and the staff (including my salesperson, Emanuel, were very polite, professional and very accommodating. I r Each step of the process was low-stress, and the staff (including my salesperson, Emanuel, were very polite, professional and very accommodating. I really appreciated the fact that when I said "no" to something, the issue was not pressed further. Also, I give Emanuel big xxxxxxfor bringing my new car to me at work, when I couldn't be there to pick it up immediately! More

best experience ever Errol was very professional. He made sure all of my questions were answered. He didn't try to hassle me into buying something I didn't want. He made Errol was very professional. He made sure all of my questions were answered. He didn't try to hassle me into buying something I didn't want. He made sure that I was satisfied with everything before the papers were signed. I would refer everyone to this very remarkable young man. Thanks Errol you are my Salesman of the year. More

Excellent Customer Service My husband and I brought a truck from Koons of Annapolis, our salesmen was Joe Gross. Joe provided excellent customer service from the first phone cal My husband and I brought a truck from Koons of Annapolis, our salesmen was Joe Gross. Joe provided excellent customer service from the first phone call to the purchase, even calling a week later to make sure we were satisfied with our purchase. I highly recommend Joe Gross More

Great Customer Service (Dan Reese) I have now bought two cars from Dan Reese over the past 2 years, and both purchases were extremely pleasant! Not to mention, after my purchases Dan h I have now bought two cars from Dan Reese over the past 2 years, and both purchases were extremely pleasant! Not to mention, after my purchases Dan has still be attentive to my various needs. I have had a great experience working Dan and I would recommend his services to anyone. -Rob F. More

Marlow made my experience Everything I would highly recommend especially Marlow he was wonderful. He was in contact with me every step of a way and made everything easy. He has Everything I would highly recommend especially Marlow he was wonderful. He was in contact with me every step of a way and made everything easy. He has a great personality that kept me smiling. The only thing I would recommend is if you get victor as your finance guy immediately ask to have someone else to work with. More