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Koons Annapolis Toyota
Annapolis, MD
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 809 reviews
October 27, 2015
Excellent Job! David Jacobs did outstanding job servicing my vehicle. I was running late, due to traffic and took me in without any additional delays. He also made David Jacobs did outstanding job servicing my vehicle. I was running late, due to traffic and took me in without any additional delays. He also made sure that the service technician washed my vehicle. They even saved me a doughnut. Thanks, S. Crowell More
by DD77
Employees Worked With
David Jacobs
October 26, 2015
Oil Change/Fixed parts JD was an incredible help! Usually, Service managers are trying to get you in and out without much interaction. JD made sure to find me and show me wh JD was an incredible help! Usually, Service managers are trying to get you in and out without much interaction. JD made sure to find me and show me what was wrong with the car explaining the issue and cost to fix it/necessity. Overall, great service and all done with a smile on his face. Will be back for as long as I am in Annapolis. More
by USNA16
Employees Worked With
JD Redden
October 21, 2015
George Kartozia was the most helpful and trustworthy salesman I've ever had the pleasure in dealing with. He was anxious to help and straight to the point. I'll de was the most helpful and trustworthy salesman I've ever had the pleasure in dealing with. He was anxious to help and straight to the point. I'll definitely be dealing with these guys in the future! Thanks George! More
by Snoman8965
Employees Worked With
George Kartozia
October 19, 2015
Dedicated to Customer Service & Satisfaction He showed patience and care. He was honest in his approach to my personal circumstances. And I love my new vehicle! "Great Results & Great Experie He showed patience and care. He was honest in his approach to my personal circumstances. And I love my new vehicle! "Great Results & Great Experience" More
by Dove18
Employees Worked With
Maurice Bahamondez, Viktor Beshidze
October 15, 2015
Kind and Patient Salesman I am going to purchase a Toyota Avalon within the next few months. On a few occasions, I met with Yovany at the Koons Toyota of Annapolis dealership. I am going to purchase a Toyota Avalon within the next few months. On a few occasions, I met with Yovany at the Koons Toyota of Annapolis dealership. He was patient, kind and knowledgeable. I appreciate his professionalism. More
by Sharon
October 12, 2015
Great Experience! This is the best car buying experience I ever had. Marlowe was exceptional to deal with. The management was excellent. Both Dan Reese and Dennis Weave This is the best car buying experience I ever had. Marlowe was exceptional to deal with. The management was excellent. Both Dan Reese and Dennis Weaver made me feel right at home. I will recommend Koons to all my friends. More
by Greek Lady
Employees Worked With
Marlowe Simms, Dennis Weaver
October 11, 2015
Amazing Service! I contacted Toyota via their webpage because I was interested in a used Prius. Kelly called me back in about 15 minutes or so after I inquired if the I contacted Toyota via their webpage because I was interested in a used Prius. Kelly called me back in about 15 minutes or so after I inquired if the vehicle was still at the dealership. I set up an appointment for the next morning. I was treated very well, I always felt comfortable, and they were able to answer all of my questions. Great group of people! I will be coming back for our next car! More
by skyflower
Employees Worked With
Jared Herbert
October 10, 2015
Excellent Koons Toyota Annapolis is a great place to buy a car. I had a great experience with salesman - Neal and the all-amazing finance manager Viktor! All as Koons Toyota Annapolis is a great place to buy a car. I had a great experience with salesman - Neal and the all-amazing finance manager Viktor! All aspects were carried out professionally and smoothly in the most friendly manner. Thank you for making this process really easy for me. :) More
by cgranados
Employees Worked With
Neal Barrett, Viktor Beshidze
October 10, 2015
Viktor went above and beyond where other car salesmen won't Viktor did everything in his power to get me and my family into a new car he went out of his way and went beyond what any other sales man would go and Viktor did everything in his power to get me and my family into a new car he went out of his way and went beyond what any other sales man would go and when it came to paper work it was ready all I needed to do was sign he was absoltly wonderful I highly recommend Viktor. More
by cynthia26
Employees Worked With
Viktor Beshidze
October 08, 2015
Should this dealership be shut down? Over a year ago i decided not to return to koons toyota. I receive a notice that my xb may have problems with oil consumption. So no choice in the mat Over a year ago i decided not to return to koons toyota. I receive a notice that my xb may have problems with oil consumption. So no choice in the matter. I had to return. A blaring reminder of why i left in the first place. They refused to test unless they performed the oil change. Maybe rightfully so. But my own past experience and the more recent complaints about koons toyota, told me not to even take a chance. Speaking woth their service manager Bill Buser was tell tale. When i ask him if i could speak with a customer service rep, he told me he was the customer service rep. Hmmmm .... Did he seriously think that would even fly. I called the overarching toyota. Very nice man on the other end. Gave him mostly 5's for excellent service. But i asked who i need to speak to about them. He said there really isnt anything i could do and recommended i go to Bowie Toyota. 'Nough said!!! More
by Vcraft
Employees Worked With
Bill Buser - service manager
