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Koons Annapolis Toyota
Annapolis, MD
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 809 reviews
February 15, 2016
Outstanding Professionalism From the time that I walked into the dealership until I drove away in my new car, Emanuel Persaud was the consummate professional. My experience left From the time that I walked into the dealership until I drove away in my new car, Emanuel Persaud was the consummate professional. My experience left me feeling that Emanuel was taking care of one of his family members! Thank you so much Emanuel! More
by jspencer87
Employees Worked With
Emanuel Persaud, Viktor Beshidze
February 13, 2016
Friendly, Warm and Professional This is the 2nd car I've purchased from Marlowe Simms and I'd highly recommend him. I did not feel pressured at all and he was very patient with find This is the 2nd car I've purchased from Marlowe Simms and I'd highly recommend him. I did not feel pressured at all and he was very patient with finding the right car for me! My first Toyota had 223K miles on it before I had to replace it. Buying a car can be STRESSFUL but Marlowe made it fun. Tyrone in finance was also helpful and knowledgeable about various options. More
by gkelly112
Employees Worked With
MARLOWE SIMMS, , Tyrone Cypress
February 13, 2016
Great Experience The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. More
by Emmanuel
Employees Worked With
Henry Reynolds, Viktor Beshidze, Suheil Katan
February 11, 2016
New SUV Neal did a great job educating me on the Toyota SUV's. I was given information and drove multiple SUV's. This dealership was very helpful. Thanks Neal did a great job educating me on the Toyota SUV's. I was given information and drove multiple SUV's. This dealership was very helpful. Thanks More
by Cindy
Employees Worked With
Neal Barrett, Brent Clark
February 11, 2016
Best dealership to deal with....koons Annapolis is the best Have had the best people who will follow-up and make sure you are certified with their dealing with you,call you for a cup of coffee and sale your lik Have had the best people who will follow-up and make sure you are certified with their dealing with you,call you for a cup of coffee and sale your like....and what your match....l love koons and Emanuel has bought it all from me all I talk about is toyota koons and Emanuel. ....what can I do without Emanuel or Toyota. ...nothing at all More
by wrighthellen
Employees Worked With
Emanuel Persaud, Suheil Katan
February 10, 2016
New Auto We have purchased previous vehicles from Koons and continue to enjoy excellent customer service and attention to our needs. Neal Barrett went out of We have purchased previous vehicles from Koons and continue to enjoy excellent customer service and attention to our needs. Neal Barrett went out of his way to help us find the right car for us. Victor in finance understood the process and got us in and out quickly and efficiently! I did research the sales price with various dealers in the area and while Koons price was higher, our past relationship and Koons' service was our deciding factor in purchasing from Koons. More
by 8nthefamily
Employees Worked With
Neal Barrett, Viktor Beshidze
February 04, 2016
Kelly Harkins Kelly's diligence, integrity, and amazing customer service makes me want to buy another car! She was so thoughtful and truly listened to what I was lo Kelly's diligence, integrity, and amazing customer service makes me want to buy another car! She was so thoughtful and truly listened to what I was looking for! I thoroughly enjoyed working with her. I was so hesitant to purchase a new car but I felt like I could trust her and that my best interest was in mind. If you are looking for a car, GO SEE KELLY HARKINS More
by laxgirl344_1
February 03, 2016
I was treated with respect I was greeted warmly and professionally by all the staff. I did not feel rushed. Everything was explained thoroughly. I knew I wanted a fairly new I was greeted warmly and professionally by all the staff. I did not feel rushed. Everything was explained thoroughly. I knew I wanted a fairly new Corolla, and no one tried to persuade me otherwise. More
by Island Ann
Employees Worked With
Tyrone Cypress
January 30, 2016
My first new car! Went in last week to purchase my first car. I bought a brand new 2015 Scion xB. From the test drive through signing the paper work it was pressure fre Went in last week to purchase my first car. I bought a brand new 2015 Scion xB. From the test drive through signing the paper work it was pressure free & the staff have a very good relationship with Toyota which got me a great deal of incentives on top of the good price. Plus they gave me a lot more than what I was expecting for my trade in. My dealer (Emanuel) was friendly & very easy to work with & he even helped setup my Bluetooth before I drove off. If I had to buy another car tomorrow this is the first place I would stop. More
by GTX770
Employees Worked With
Emanuel Persaud
January 19, 2016
thank you! Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (us Although Margo told us her area of sales was with the new fleet of cars, she was just as willing and helpful to get us into a truck -- a very nice (used) 2014 Ford F150! The finance guys were also able to provide us with a package deal that was hard to refuse. Although a bit more than we wanted to spend, the customer service of the Koons staff helped closed the deal. More
by M&D_21037
Employees Worked With
Margo Schalestock, Viktor Beshidze, Suheil Katan
