Kool Toyota - Service Center

Charged me an absurd amount for brakes and labor. Didn't realize how much of a discount I could have received if I had a family member do it. Would have saved me $600 plus. Ridiculous. Didn't realize how much of a discount I could have received if I had a family member do it. Would have saved me $600 plus. Ridiculous. More

Terrible service Bought new 4 runner in December of 2018 few weeks ago with all the snow had to use 4 wheel drive it clunked when it was engaged and at one point would Bought new 4 runner in December of 2018 few weeks ago with all the snow had to use 4 wheel drive it clunked when it was engaged and at one point would not come out of 4 low had 2019 was told by Service manager Matt in service a lot of customers have said same thing, did not want to have tech even look at it I did finally get a tech to drive around parking lot he heard it klunk twice he also heard the gears grinder then stopped took out owners manual I said what you doing he said reading on how th shift it this was a trained tech he pulled it inside Matt gave me toyota corporate phone number told me to call them and see what they say I then went to rod the new car sales manager was basically told same thing but he said do you want a car wash pass for your trouble can not believe the way I was treated waiting on corporate to call me back More