Kool Chevrolet - Service Center

Traverse Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate that Dept after Jan. 24, 2018. Hoping for good experience. More

Service engine soon light came on My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was on my way. VERY GREAT SERVICE More

Exceptional service Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. More

Excellent - Prompt service Technisions were able to assess and diagnosis the problem (s) I had with my Traverse and serviced it in a very acceptable amount of time. Sales person Technisions were able to assess and diagnosis the problem (s) I had with my Traverse and serviced it in a very acceptable amount of time. Sales person Sam Zbikowski and Derek in service were very accommodating and great to work with More

Thanks to Derek it was GREAT. Ha Had transmission issues. Brought it in and Derek was very helpful HAD A TRANSMISSION ISSUE and he listened to me and he was very helpful. Got me a loaner that afternoon. Thanks again Derek He .explained to me what could be wrong as a female II needed this More

Thank you Paul! Thanks for working me into your very busy schedule at such a busy time. Your great customer service is very much appreciated! As always, you are the b Thanks for working me into your very busy schedule at such a busy time. Your great customer service is very much appreciated! As always, you are the best! Thank you! More

Great I dropped in for an oil change on a very busy day, and was treated well and the car was ready within the specified time. I dropped in for an oil change on a very busy day, and was treated well and the car was ready within the specified time. More

My Dream Came True Since I was 16 years old I always wanted a corvette convertible, but never thought it was possible. While I was getting my oil changed on my Impala at Since I was 16 years old I always wanted a corvette convertible, but never thought it was possible. While I was getting my oil changed on my Impala at the Kool service center I went over to the used car office, because there were three used vets on the lot. I took one out for a spin and"man" that was fun. I've been checking prices for a couple of months and I was able to get this beautiful car at a good price. It's the third car in a row that I bought at Kool. My salesperson John Savino was awesome. He was kind and helpful in every way. I needed one thing fixed on the convertible top mechanism. He ordered the part before I even bought it and a mechanic fixed it immediately. What I thought might take a week to get done was done in two days. I'm already out and enjoying my vet with friends and family in this mild Fall weather we are getting this year. Thank you John and Kool for helping me achieve this dream come true. Max Colley Jr. More

Fast Friendly Service The service department is always quick getting me in and getting the car done in a timely manner. The staff is friendly and suggests services that I The service department is always quick getting me in and getting the car done in a timely manner. The staff is friendly and suggests services that I should consider having done. More

Excellent Service! My Terrain's story is long and boring. Suffice it to say I returned multiple times with several problems in a week because of a manufacturers issue. S My Terrain's story is long and boring. Suffice it to say I returned multiple times with several problems in a week because of a manufacturers issue. Stacey handled it with a smile and advocated for me with management. Management brought a MORE than fair solution to the table. Now I won't go anywhere else! More