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Kool Chevrolet

Grand Rapids, MI

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116 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 116 reviews

May 10, 2017

New car sales/lease .....exceptional experiences! I was sad to turn in my 2015 Traverse at the end of the lease and thought I would try a Silverado. John Cydzik followed up on my new lease and new th More

by Barbie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cydzik
March 12, 2017

Cargurus waste time info not updated Went cargurus says list selling slowly check 4 hrs later list gone unreliable source info insurance qoute for make, model car lot thanks nothing do no More

by xxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
February 09, 2016

Thank you for selling me my dream truck My salesman Anthony was amazing in helping me figure out what was best for me,, he answered a million questions I sent his way from buying or leasing More

by Proud LTZ owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ryzanca
October 30, 2015

Falsified Documents Kool Chevrolet sold me a “Certified pre-owned” Chevy Volt with a certified inspection sheet showing no repairs to any body panels and a clean Carfax r More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
October 09, 2015

certified service When I bought my 2014 impala, I was told I had a certified service plan for 2 years for tire rotation and oil changes. They said it was good at any Ch More

by dis-satisfied
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
August 07, 2013

I had an oil change done at Kool. Two thousand miles into my six thousand mile oil change I noticed oil spots under my truck. Oil filter was not even hand tight.Tried filter at hand tight and it leaked. Trie More

by michaeldano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacey Dells and service manager
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