Kolosso Chrysler Jeep Dodge Ram Wisconsin
Appleton, WI
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664 Reviews of Kolosso Chrysler Jeep Dodge Ram Wisconsin
Service department was very helpful in getting the work done in a timely fashion on my vehicle. Jacob was also able to get my other vehicle scheduled the same day for an oil change, done in a timely fashion on my vehicle. Jacob was also able to get my other vehicle scheduled the same day for an oil change, More
Wife and I scheduled an appointment to test drive a vehicle. Once arrived, we observed another customer driving out of the the parking lot with the same vehicle we had scheduled to test drive. We quest vehicle. Once arrived, we observed another customer driving out of the the parking lot with the same vehicle we had scheduled to test drive. We questioned the salesperson about it. He stated, "oh, we don't hold vehicles it's against the law." We're like what's the purpose of scheduling an appointment then. As my wife and I left the dealership, the salesperson says, I'll call you if the vehicle is still available. We left in shock! My wife was so set on purchasing that vehicle. Both of us decided to shop somewhere else in Oshkosh. Within the hour, we received a call from that same salesperson stating that the vehicle is still available and if we wanted to test drive it! Well, we decided to go back to test drive it and she was so impressed that it was purchased. The salesperson stated "we can return to the dealer at 5:15 to pick up the vehicle". When we arrived to pick up the vehicle, it wasn't ready. We waited well over an hour to drive this vehicle home. Which is just rude and ridiculous! Then, I had asked the salesperson of what type of oil is used? He didn't know and says, I'll get back to you in a few days. Well, guess what? He never called! I had to call him. Also, my wife said not to run a credit check because she was already approved for a loan somewhere else for this vehicle. The salesperson says, ok we won't run a credit check. A few weeks later, my wife received a letter in the mail about Kolosso running a credit check when she told them not too. So, what this comes down to is the don't care about customer service and satisfaction! All they care about is money!! Selling a vehicle. They lied to us several times. Especially, with the "we don't hold vehicles, it's against the law!!" I actually spoke to a salesperson from another dealership and he never heard such a thing and went on saying that was really poor customer service!! I will never purchase from them again. Just horrible customer service all the way around. I gave it a 1 star because she did get her vehicle that she wanted. More
Lindsay Pettit she it the business development manager. She is unprofessional and she will ask you question that you don’t have to give. I didn’t I ask her simple question yes or no gave her my offer but She is unprofessional and she will ask you question that you don’t have to give. I didn’t I ask her simple question yes or no gave her my offer but she gave me attitude. Do not even go to her. Disappointed if I give this half a star I will. More
Professional salesman and staff. Very comfortable atmosphere. Will definitely refer to others Jeremy should be commended for his attitude and work. Patient and very professional atmosphere. Will definitely refer to others Jeremy should be commended for his attitude and work. Patient and very professional More
Always have friendly , exceptional service. Very happy. Just basic service this time. Past experience with repairs costing over $1000 has also been exceptional. Have always felt the service needs were ne Just basic service this time. Past experience with repairs costing over $1000 has also been exceptional. Have always felt the service needs were needs and not padded. More
This was our second purchase at Kolosso. We received great service. The staff was very friendly and informative. They made buying very easy. We would not go anywhere else. great service. The staff was very friendly and informative. They made buying very easy. We would not go anywhere else. More
Very professional. Great communication. The service here has always been excellent. A comfortable lobby also helps. They always stand ready to resolve any vehicle issue. has always been excellent. A comfortable lobby also helps. They always stand ready to resolve any vehicle issue. More
Very good experience with this dealership. Salesman (Jeremy) was very knowledgeable and answered all our questions. Never felt pressured like some other dealerships we had dealt with about purchasing (Jeremy) was very knowledgeable and answered all our questions. Never felt pressured like some other dealerships we had dealt with about purchasing our truck. Website was easy to navigate with lots of information and photos of the vehicles before we even went in person to talk. More
I was met as soon as I drove in to the service area. The tech ran a test on what was needed and explained it to me before anything was done. She then told me how many cars were ahead of me and pointed me t tech ran a test on what was needed and explained it to me before anything was done. She then told me how many cars were ahead of me and pointed me to the waiting area. After the service was finished she explained any issues (none) and directed me to the place to settle the bill. Every thing went well and I was on my way. More