Kokomo Auto World

Nothing but happy with my new Toyota Camry I have now purchased two vehicles from Kokomo Auto World. John Wayne has been my salesman both times and has been very professional and courteous at a I have now purchased two vehicles from Kokomo Auto World. John Wayne has been my salesman both times and has been very professional and courteous at all times. He has not only gone above and beyond by keeping me updated on vehicles that I may be interested in but also about times when there is a special sale going on that may help me out. Nick also was a great help in finance when I had to sign paperwork. He got the job done in a very timely manner while making feel comfortable to stop him at any time if I had a question. I really love my 2012 Certified Toyota Camry. I would recommend Kokomo Auto World to anyone. I'm quite certain that you will be happy with not only the service you receive but with the vehicle that you purchase. More

Online Deal was just what I was looking for. and the deal met all my expectations. The staff was awesome in every way possible...I honestly met most of them the 2 days I spent at Kokomo Auto Wor and the deal met all my expectations. The staff was awesome in every way possible...I honestly met most of them the 2 days I spent at Kokomo Auto World. Thank you Bryce, Cain, Chris, Tim and John...and Pete ;) Every member of the staff treated my husband and I respectfully, were helpful and patient. Tim and Bryce were very understanding in working out the sale...so much that we drove our 2014 Van home the first day with a check to hold...we drove an hour plus to see the van. The team worked with us to finish financing withing the week! We will buy from Kokomo Auto World again! More

Detailed? We worked with Luke & Nick. We bought a used SUV. I was told it would be completely detailed. The stains in seat were cleaned but today I'm cleanin We worked with Luke & Nick. We bought a used SUV. I was told it would be completely detailed. The stains in seat were cleaned but today I'm cleaning the dog hair off seats left from previous owner. Also cleaning sticky cup holders that was over looked. I'm just really disappointed that they couldn't take the time to do a good job. Haven't bought many used cars but I don't think this is how to get repeat customers. Also was told to fill out credit app online to save time & still had to give them the same info over again when we got to the dealership. That was a waste of my time at home. More

Accommodating, low pressure....pleasant experience! Quick response to my internet inquiry. Initial call was pleasant and not too pushy. Salesman drove an hour and a half to my home to accommodate my bus Quick response to my internet inquiry. Initial call was pleasant and not too pushy. Salesman drove an hour and a half to my home to accommodate my busy schedule, so that I could test drive the vehicle. Was very patient while I took my time to evaluate the vehicle. Addressed concerns that I had and answered all my questions. Business Manager explained the paperwork and did not rush me to sign before I had a chance to read. Overall impression....they are eager to please the customer. More

Horrible experience Arrived on time for a scheduled appointment on Saturday to test drive a vehicle, and took off work early to make it on time. A salesman had taken the Arrived on time for a scheduled appointment on Saturday to test drive a vehicle, and took off work early to make it on time. A salesman had taken the car home and was an hour away from his house. Was sent to 2 different addresses before being able to test drive the car, after waiting over an hour for them to get the car from the employees house. Car was dirty and not detailed. Once I finally arrived to the dealership it was 10 minutes til closing. We were unable to finish paperwork and make an offer, however I was showing extreme interest and was promised by sales manager, Nick, that I would get a phone call and an answer on Monday. After waiting for a call, I called in myself 3 separate times, and was told each time that Nick was unavailable. Had my friend call to ask about the car, and found out they had sold it an hour earlier. When I took the phone and talked to the salesman, he decided to rub it in my face how clean and detailed the car was as he had it cleaned that morning. I drove out of my way to go to this dealership, and learned my lesson. The employees didn't even have the decency to let me know the car was being looked at or had been sold. More

Simplicity and ease Our experience buying our first new car was outstanding. Joey answered all the questions as well as ones that we didn't even think to ask. We never fe Our experience buying our first new car was outstanding. Joey answered all the questions as well as ones that we didn't even think to ask. We never felt pressured. His knowledge, patience and kindness are greatly appreciated. Our financing guy Owen was also a big help and very kind and patient. Thanks for all your hard work guys!! More

WONDERFUL communication! Direct and quick! While price shopping for a new mini-van I was in contact with Chris Welton at Kokomo Auto World. I called him out of the blue one day, and within 4 h While price shopping for a new mini-van I was in contact with Chris Welton at Kokomo Auto World. I called him out of the blue one day, and within 4 hours and a few emails he had price quotes, information on extended warranty options, taxes, and when they could hopefully have the model and color I was looking for on their lot! He was able to give me an estimate on what my trade-in would be by email (and they were offering more than any other dealer I'd talked to). I was very impressed with how direct and timely his communication was, and grateful that I didn't feel like I was being fooled or lied to. I highly recommend this dealer! More

This Dealer is worth driving across the state to get to! Kokomo Auto World is the best dealer I have ever used. Like many, I don't like the high pressure we get from dealers to buy now, you do NOT get that h Kokomo Auto World is the best dealer I have ever used. Like many, I don't like the high pressure we get from dealers to buy now, you do NOT get that here! Luke was a very knowledgable sales person with very low pressure tactics. If you are looking for a vehicle, he gets back with you in a timely manner, and deals well with your financial institution. The prices are VERY fair and make it worth the drive. I am a REPEAT customer, I ENJOYED my first experience and knew this was the place for me. DO YOURSELF A FAVOR, give this dealer a chance, YOU WILL NOT BE SORRY!!!! I will be back, the next time I need a vehicle, and I am very critical of the car buying experience. More

Ten star dealership My experience at Kokomo Auto World was wonderful from beginning to end. I found the perfect car and had an awesome salesman that offered the best cust My experience at Kokomo Auto World was wonderful from beginning to end. I found the perfect car and had an awesome salesman that offered the best customer service! Eric Books was my salesman go into Honda and see him today! I had an extra service that required my car to stay over night and they allowed me to use one of their rentals. I would like to congratulate Mr. Greg Landwerlen owner of a wonderful business with awesome customer service. Thank you for making my car shopping experience the the best. Happy owner of my pre-owned CR-V. I will definetly recommend everyone and return for future car shopping! Thanks, Jovita Flores More

Great experience with awesome people My husband wanted to go car shopping so we started with Kokomo Auto World. I loved the Honda CR-V. Then, he went to several dealerships but I kept t My husband wanted to go car shopping so we started with Kokomo Auto World. I loved the Honda CR-V. Then, he went to several dealerships but I kept thinking about the Honda & nothing that I saw & drove compared to the Honda so we returned to Kokomo Auto World & spoke to Adam again. This time, they brought in a car with the color I wanted the very next day. We were very pleased with the service & Adam was polite, not pushy, & friendly. He made us feel very comfortable from the first time he approached us. We added a few more items & the service department put it on the Honda. I was impressed that the dealership would give me a rental when the service department kept the car. We cannot say enough about the people we came in contact with at the dealership. The service was outstanding & thank you Adam for all your help! Thank you for a wonderful experience. D. & J. Simmons More