Kokomo Auto World

Horrible experience. Even though they pride themselves on being open and honest that’s a lie. They aren’t. About anything. I was looking to purchase a used vehicle and had a deadline to meet. The vehicle I c being open and honest that’s a lie. They aren’t. About anything. I was looking to purchase a used vehicle and had a deadline to meet. The vehicle I chose hadn’t been priced yet and details very grey. But they assured me it would be finalized by Monday when I needed to purchase the vehicle. Still grey on Monday and still no price given. I forgot that I gave a $500 check to hold the vehicle, my bad. Also assumed the vehicle had a warranty as nothing was said otherwise until I got the car detailed the next week and was handed the paperwork to sign that it had no warranty. I’d never pay 12,000 on a vehicle with no warranty. And to top it off I was told that the credit company we were going through had a grace period as the car we originally assumed would be in our monthly budget was a hundred over and wasn’t told this until we were signing paperwork. Credit Acceptance doesn’t have a grace period and I was counting on this as we have other bill as well due on the final due date for payment we were told which was the 23rd and not the 8th. Don’t go there for a vehicle. Also forgot to say before a month has past the engine maintenance light is on. Actually that was after 2 weeks of owning the vehicle. More

Nick Teeter best salesman This was our first experience buying a car at Kokomo Auto World. We had a great experience and absolutely love our car.! Nick Teeter helped us get exa This was our first experience buying a car at Kokomo Auto World. We had a great experience and absolutely love our car.! Nick Teeter helped us get exactly what we wanted. Thanks Nick! More

Excellent People I was so impressed with the knowledge and friendliness of everyone who assisted me with buying my car! I felt like everyone there really cared about I was so impressed with the knowledge and friendliness of everyone who assisted me with buying my car! I felt like everyone there really cared about me, and wanted to make sure I was completely satisfied and happy! I will never go to another dealership again! More

Oil change EXOENSIVE The service representative that checked us out… New about a coupon but would not provide it to us. Oil change was about $50 with no new filters inclu The service representative that checked us out… New about a coupon but would not provide it to us. Oil change was about $50 with no new filters included. More

Above and Beyond Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car t Everyone was great....Adam Richardson went above and beyond by providing great customer service. Because of my hectic schedule, he delivered my car to me in Greenwood, IN !! He answered all my questions and took the time needed to give me all the information I needed. Thanks again... More

Upbeat Everyone was very pleasant, Adam did a great job explaining everything about my new car. This is my 5th car we have purchased from Kokomo Auto World! Everyone was very pleasant, Adam did a great job explaining everything about my new car. This is my 5th car we have purchased from Kokomo Auto World! More

Awesome customer service Once again Adam Richardson made it happen and got me the SUV I needed!!!! I will be back to see him in the future with any car needs we have! He is Once again Adam Richardson made it happen and got me the SUV I needed!!!! I will be back to see him in the future with any car needs we have! He is always professional and goes WAY above and beyond!!!!! Thank you!!! More

Great experience Adam was very informative and helpful. Everything was great from start to finish. Everyone was polite and helpful. Would recommend this dealership t Adam was very informative and helpful. Everything was great from start to finish. Everyone was polite and helpful. Would recommend this dealership to everyone looking for a car. More

Customer Service Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over Adam Richardson is the truth, he picked us up from Indy he is my Angel, not only did he put me at ease with my family's need for a car, he did it over the phone my day went smooth and everybody I came in contact with delivered so professionally, I am so happy With their service at Auto World, Thanks Adam for hooking us up we will forever love you and Auto World, # Give this guy a promotion, he's the real deal, I'm really a happy customer.... More

Simply Amazing I was in a pretty rough spot and getting a car was looking bleak. Adam was so nice and accommodating. They got me in a great car and made me feel comp I was in a pretty rough spot and getting a car was looking bleak. Adam was so nice and accommodating. They got me in a great car and made me feel completely comfortable. I appreciated my car buying experience there so much. More