Koeppel Nissan - Service Center

You Asked The service staff was support. As a senior, I would like to see handrails in the restroom. I would recommend one to use the service staff of a deale The service staff was support. As a senior, I would like to see handrails in the restroom. I would recommend one to use the service staff of a dealership. More

I was very pleased with my service this Saturday March 7, 2020. The gentlemen that worked on my car was outstanding. His name is Lenard 2020. The gentlemen that worked on my car was outstanding. His name is Lenard More

I recommend Mr Tony Perez he know toc. deal with clients I recommend Mr Tony Perez he know toc. deal with clients those who work at the desk very friendly ladies knows they customer service nice I recommend Mr Tony Perez he know toc. deal with clients those who work at the desk very friendly ladies knows they customer service nice More

Very clean professional dealership everyone that I had contact with was extremely helpful from checking in to picking up the car and paying the bill contact with was extremely helpful from checking in to picking up the car and paying the bill More

The person who worked on my car was Todd and he took the time go call me daily to let me know when my car would be done time go call me daily to let me know when my car would be done More

Todd help me out with everything i need. he is realy a nice guy and helpfull. best customer service i have ever get in my life. thanks to koeppel nissan. you guys got one customer from now.i will come to nice guy and helpfull. best customer service i have ever get in my life. thanks to koeppel nissan. you guys got one customer from now.i will come to you guys for service my car in future. thanks More

The best dealership on earth. Whether it be for sales or service they provide top quality and attention. They exceed the knowledge of any other dealership. service they provide top quality and attention. They exceed the knowledge of any other dealership. More

Todd was great, the follow up calls, it’s like you get an update about your issue and services. Patiently explained all the details, not rushing you. I could’ve given 5 stars if it was for him but few girls update about your issue and services. Patiently explained all the details, not rushing you. I could’ve given 5 stars if it was for him but few girls that I dealt with my issue before they were just flat out lied to me, didn’t solve the issue. I dealt with two different girls at a separate occasion before, they did tell me that it was taken care of but NO, they didn’t. Todd Drapala was hands on, deserve credit for the extra steps he took when it comes to assisting clients. More

2015: I reported air bag problem after a warning from DMV. NISSAN IGNORED IT. I am lucky to be alive after FIVE YEARS OF YOUR NEGLIGENCE!! DMV. NISSAN IGNORED IT. I am lucky to be alive after FIVE YEARS OF YOUR NEGLIGENCE!! More

1. More expensive than previous Nissan dealer service2. 1. More expensive than previous Nissan dealer service 2. Recommended next service in 3,000 miles which is not the usual 3. Although they called me t 1. More expensive than previous Nissan dealer service 2. Recommended next service in 3,000 miles which is not the usual 3. Although they called me that my car is ready, I had to wait more than an hour in order for them to finish with my car. 4. They give complimentary car wash. More