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Koeppel Nissan - Service Center

Jackson Heights, NY

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170 Reviews

170 Reviews of Koeppel Nissan - Service Center

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May 08, 2020

Good service, I always take my car there for oil change, but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these More

by CAHULIVA
Recommend Dealer
Yes
Employees Worked With
Steven osorio
May 08, 2020 -

Koeppel Nissan responded

Good afternoon. Thank you for taking the time to post your positive review. Steven and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 08, 2020

Very straight forward, great service and I've been dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. More

by Tinggrace8
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
May 08, 2020

Koeppel Nissan has been like family since day one. Close to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best. More

by Will
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Grande
May 06, 2020

I was. Always Service at Nemet motors that closed. I asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take i More

by pveclucy
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Koeppel Nissan responded

Good morning. Thank you for taking the time to post your positive review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 02, 2020

Koeppel Nissan great place for all your needs Koeppel Nissan is excellent place for car service,very knowledgeable and helpful personal service advisor Kelly,Nick the mechanic and Tony service man More

by Dionisios L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knoesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
May 05, 2020 -

Koeppel Nissan responded

Good morning Dionisios, Thank you for taking the time to post your positive review. Kelly, Nick, Tony and I appreciate your continued loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 01, 2020

Hi there my experience with my previous service with Kelly was great. my car stayed there for a few days and i was able to get a rental until my service was complete More

by JCURUCHIMA
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoover Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
April 27, 2020

I received pleasant and courteous treatment and quality service . Staff was punctual and kept me informed. I even received a call to confirm my agreement with recommendeded procedure. More

by Victor
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
April 24, 2020

Not a very large facility, the show room is quite small but the people working there are friendly, polite and ready to answer any question you might have. The waiting time sometimes is longer than expected More

by SAHLEANU11374
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
April 21, 2020

Everyone is so helpful and professional. When I get my car serviced, I have had no issues. My car us usually ready when they say it will be. More

by TOPAZN14
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Koeppel Nissan responded

Hi TOPAZN14, Thank you for taking the time to post your positive review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

March 29, 2020

I had an issue with my car, Kelly was right on it. Always respectful kind and efficient. She explained things I didn't quite understand and didn't make me feel stupid while doing so. Which is great customer More

by CHEVON
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
Apr 01, 2020 -

Koeppel Nissan responded

Hi Chevon, Thank you for taking the time to post your positive review. Kelly and I appreciate your support! Please let me know if you ever need help with servicing your Vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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