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Koeppel Nissan - Service Center

Jackson Heights, NY

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170 Reviews

170 Reviews of Koeppel Nissan - Service Center

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May 21, 2020

Koeppel Nissan is the best. The staff is helpful and accommodating. I have never had any problems with them. From sales to maintenance, they are all great! More

by Osalis Rodriguez
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Koeppel Nissan responded

Good morning Ms. Rodriguez. Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 19, 2020

A car dealer I can trust. Over the past decade ther is no other place where you can trust utmost care and value in the sale and service of a truly fine automobile.Bar none my choice of a truly enjoyable expe More

by Poo729
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Knoesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

I went 2 to fix the problem on my car and first they took two or three day and after all that time I still have a problem on my car ,I don’t think they know how to fix the problem , is a terrible mecanic More

by CARLOSD790
Recommend Dealer
No
Employees Worked With
Tony Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Ramnath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pena
May 21, 2020 -

Koeppel Nissan responded

Hi Carlos, Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact me at 718-898-7800 x337 or Jknoesel@koeppelautogroup.com. Thanks, John K.

May 18, 2020

They did a great job in fixing my car. They did a great job of giving me a very good loan car and are very good in maintaining social distancing and requiring masks when inside the dealer. More

by SCASC81
Recommend Dealer
Yes
Employees Worked With
Steven and Jeanette
Jun 02, 2020 -

Koeppel Nissan responded

Good morning. Thank you for taking the time to post your *5-Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel, jknoesel@koeppelautogroup.com

May 17, 2020

This service is too expensive. Part is expensive. All way replacing the part. Not fixed. My car have been replaced transmission and engine mount. That cost me a arm and leg. More

by Jin
Recommend Dealer
No
Employees Worked With
Kelly Chacon
Jun 10, 2020 -

Koeppel Nissan responded

Hi Jin, Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you.

May 16, 2020

Very attentive, detailed and professional. I would definitely recommend for other Nissan owners to rake their care there for service. They recommend things but aren’t pushy More

by Jewels0966
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
May 19, 2020 -

Koeppel Nissan responded

Good morning Jewels. Thank you for taking the time to post your *5 Star* review. Kelly and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 15, 2020

Koppel Nissan are a great place to bring your car in for service. They are attentive, reliable, but most of all...... they have respect for their customers. I have bringing my Sentra in for 3 years, and Tod More

by JBERGMAN6
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd in service
May 19, 2020 -

Koeppel Nissan responded

Good morning Mr. Bergman. Thank you for taking the time to post your *5 Star* review. Todd and I appreciate your support! Please let me know if you ever need help with servicing your Sentra. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 15, 2020

I went in and was immediately welcomed with a smile. The environment and the workers are just extremely amazing, they were all super helpful and kind! More

by Odagled
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Torres, Kelly Chacon
May 19, 2020 -

Koeppel Nissan responded

Good morning Odagled. Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 13, 2020

I.m very happy the people is very nice and place very comfort. I recommend this dealer. Because is very reponsabilete Thanks you for attention More

by PEDRO_C
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Koeppel Nissan responded

Good morning Pedro. Thank you for taking the time to post your *5 Star* review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

May 09, 2020

Hi, I worked with Steven Osorio when I had to do service for my car. He seems like a experienced person. His dealing with me was smooth and clear. Thank you. Hema More

by HEMATHOKAR
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Osorio
May 10, 2020 -

Koeppel Nissan responded

Good morning Hema. Thank you for taking the time to post your positive review. Steven and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com