Koeppel Nissan - Service Center

Gerald. Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & f Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & fix the persisted problem with my 2019 Nissan Altima...Thank u 2 all involve Specials Thank s & Understanding in Advance to Joe Mananger @ Koeppel steering me in good hands & Tony Perez Service Dir. @ Koeppel...Customer Focuse is Key!!! More

I have a best experience by Kelly's customer service,thank you Koeppel Nissan service. service,thank you Koeppel Nissan service. More

I've been getting vehicle's serviced at koeppel for years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion More

I been long time customer and I love Koeppel Nissan from sales to service and parts department. You are the best off the best. More than 8 years customer and still love them. sales to service and parts department. You are the best off the best. More than 8 years customer and still love them. More

I brought 2 cars over the weekend to get a maintenance oil change everything went well, these guys always take care of us never had a complaint oil change everything went well, these guys always take care of us never had a complaint More

Excellent service on a Nissan Recall. Great customer service with a replacement car until job done. Todd and Carlos Osorio great support reps. Luis Alvarez service with a replacement car until job done. Todd and Carlos Osorio great support reps. Luis Alvarez More

I had a 7:30 am appt. I started to go home but I was told my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I waited. When I arrived to the waiting area there was only 4 people so I figured it would be quick. The ran out of seats. When they wanted to show me something about the lock on the car I got up and lost my seat. I sat in an office after that which was fine until they brought in a woman and her son who didn't stop talking on the phone, so much so, I couldn't concentrate on the work I was trying to get done. I didn't receive any updates to let me know why it was taking so long after an initial call to let me know about brakes and wipers. I thought the tech was almost done at that point but he hadn't really started at 9:45. I received no updates to let me know what was going on. I had to call the service rep at 10:30 asking where my car was. He said the paperwork was coming upfront. Then after I paid I had to complain because no one was bringing the car to me. It took me another 30 minutes to get out of there. I normally have a good experience so I say I will recommend, but if this continues I will say no. More

I love the staff here! It’s a very welcoming environment and they keep me updated every step of the way. Not to mention, the free car wash is a plus. and they keep me updated every step of the way. Not to mention, the free car wash is a plus. More

Very Good dealer and excelente service specially how they take care of people always trying to help and I’m super happy with that dealer take care of people always trying to help and I’m super happy with that dealer More

The crew were friendly and efficient. The location is easy to access and the wait time minimal. I liked the disinfectant after service was completed. easy to access and the wait time minimal. I liked the disinfectant after service was completed. More