Koeppel Nissan - Service Center

Excellent service employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I was happy. Thank you More

wonderful staff and service Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating with time and schedule. More

Excellence service My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. More

Great Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. More

Poor expectations This dealership will delay service jobs and give you a run around. Don'e expect for your car to be ready when they say! When you call to follow-up e This dealership will delay service jobs and give you a run around. Don'e expect for your car to be ready when they say! When you call to follow-up expect voice mails, no one will return your calls or call to give you any update until they are officially done. They tend to delay the process by saying "Yes, it'll be done today," lies! "He's out to lunch, he will call you back. Lies, Lies, Lies! More

Very Friendly I can only say that this is a very friendly dealership that goes out of their way to help customers. I've had interactions with different employees o I can only say that this is a very friendly dealership that goes out of their way to help customers. I've had interactions with different employees of the service department here and had nothing but good things to say about it. And when my car was broken into, Tony was especially helpful; going over many hours of surveillance footage to find the perpetrator. He definitely made me feel that this dealership was NOT just in it for my business, but genuinely cared about their customers. Thanks again for the great service! More

"excellent service" Kelly was very friendly and professional. I have been taking my car there for maintenance and will continue to do so. I trust this dealership and I Kelly was very friendly and professional. I have been taking my car there for maintenance and will continue to do so. I trust this dealership and I am always pleased with the service. Thank you Kelly More

Bad experience and bad service Finally I sold this car I bought rouge 2014 from them zero mileage and after six month I had problem with driver seat and the hold my car for two day Finally I sold this car I bought rouge 2014 from them zero mileage and after six month I had problem with driver seat and the hold my car for two day to change the seat than they say we change a part of the seat and after few more month I had the same issue agian plus I had issue with the transmission and the have to replace it after one year from I get the car plus every time I go for service the never done the job right and I had a very bad treat from the Service advisor Chris and I spend at least 3 hour just for oil change my advise never deal with them go to different place Iam so happy when I sold the worst car ever rouge More