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Koeppel Nissan - Service Center

Jackson Heights, NY

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171 Reviews

171 Reviews of Koeppel Nissan - Service Center

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February 10, 2020

Very professional and fast service, they keep you informed of what is going on with the service in your vehicle, the coffee and fruits are delicious More

by WILLY_01
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
February 09, 2020

Excellent service, thanks! I would rate provided service as excellent. It was perfectly handled by service advisor Natalie who was very extremely professional. Thank you Natalie More

by GRJAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Her name was Natalie from Service.
Mar 09, 2020 -

Koeppel Nissan responded

Hi GRJAIN, Thank you for taking the time to post your *5 Star* review. Natalie and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 09, 2020

very courteous people. First and foremost Tony Perez always gives excellent service, also service advisors Kelly Chacon Natalie Torres and my mechanic Kevin. The entire de More

by KEITH710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Osorio, Jeanette, Todd, the ladies at the cashiers desk ,also Johnny in service dept.., Kelly Chacon
Mar 09, 2020 -

Koeppel Nissan responded

Hi Keith, Thank you for taking the time to post your *5 Star* review. Tony, Kelly, Natalie, Kevin and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 08, 2020

I was at services for a recall and tire issue , everything went great , I finally can say that Nissan went beyond my expectations Thank you More

by LSPANORA
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of the person helping me
Mar 09, 2020 -

Koeppel Nissan responded

Good morning, Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 08, 2020

Great service. Thank you. The service was timely and the staff were nice. I highly recommend koeppel auto group. I will definitely bring my vehicles back for service. More

by PSPATHIS
Recommend Dealer
Yes
Employees Worked With
Gerry Spathis
Mar 09, 2020 -

Koeppel Nissan responded

Good morning, Thank you for taking the time to post your *5 Star* review. Gerry and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 08, 2020

Hi I have to say always is a pleasure to be there because they are very professional I recommend koeppel Nissan to all my friends More

by LUISBOLIVAR4444@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
Mar 09, 2020 -

Koeppel Nissan responded

Hi Luis, Thank you for taking the time to post your *5 Star* review. Kelly and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 07, 2020

Super helpful with service and helped explain the services provided to me for the car that I brought in that day. Thank you very much. More

by EDISONGREYES
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Koeppel Nissan responded

Hi Mr. Reyes, Thank you for taking the time to post your *5 Star* review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 07, 2020

Excellent customer service Excellent customer service! Byron is a delight ,personable and friendly helped explain what needed to be done and how long will take for my car to be More

by BOHAYON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Koeppel Nissan responded

Good morning. Thank you for taking the time to post your *5 Star* review. Byron and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 07, 2020

I was disappointed with the service this time around. I made not come back. Tony Perez try to help however, the damage was already done. I left Nissian very upset. More

by PITTYPAT718
Recommend Dealer
No
Employees Worked With
Todd
Feb 18, 2020 -

Koeppel Nissan responded

Good afternoon, Thank you for posting your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-885-8000 X337 at your earliest convenience. I look forward to hearing from you. John K.

February 07, 2020

I think they are very trusted peoples especially management I will recommend those who have Nissan car they should go to koppel Nissan for repair or service More

by MAHAMMEDFARUQUE
Recommend Dealer
Yes
Employees Worked With
MR tony
Mar 09, 2020 -

Koeppel Nissan responded

Hi Mr. Faruque, Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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