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Koeppel Nissan - Service Center

Jackson Heights, NY

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171 Reviews

171 Reviews of Koeppel Nissan - Service Center

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February 14, 2020

Good morning please I have a question , how many coupons to use per service /per day ( different services) ?? Thank you in advance for your help. More

by MYGATITA1015
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
Mar 06, 2020 -

Koeppel Nissan responded

Good morning, Thank you for taking the time to post your positive review. I appreciate your support! Please cal me at 718-898-7800 x337. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 14, 2020

Fast, done right Every time I take my Sentra for maintenance, the service department team professionals at Koeppel Nissan on Northern Blvd got the job done right and d More

by VICTOR.H.SORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
idunno
Mar 06, 2020 -

Koeppel Nissan responded

Good morning Mr. Soria, Thank you for taking the time to post your *4.6 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your Sentra. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 13, 2020

Taking care of business So far there has been no beating around the bush. The work that needs to get done on my vehicle get done and I am a happy customer! More

by JORTIZ17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last visit was with Natalie in service
Mar 06, 2020 -

Koeppel Nissan responded

Hi JOrtiz, Thank you for taking the time to post your *4.8 Star* review. Tony and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 12, 2020

They were very helpful. I felt welcome, appreciated and valued. I would highly recommend them to anyone for outstanding customer service and quick and efficient servicing of my vehicle. More

by ALICHOUHDRY
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

This department provided excellent Executive service. It's always a pleasure coming to Nissan. I look forward to my next visit to your office. Thanks More

by ASTRID.ABCPROINS
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

Staff are pleasantly helpful and have a ready-to-serve attitude that may make customers to come back. Koeppel Nissan service place great is to be recommended. More

by LILITOLO
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, Jeannette
February 11, 2020

Great place and service, everything is done on time and they are very helpfull to resolve any issues , i went many times to the same place with the same results More

by MDEOX
Recommend Dealer
Yes
Employees Worked With
Matthew Stan
February 11, 2020

Wonderful I dropped my carr on Saturday and Monday afternoon it was repaired and solved all issues. Thank you so much, Natalie Torres, for all you help More

by MIKE_OROZCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Torres
February 11, 2020

Janet is an amazing employee who is extremely patient and passionate about her job . She will go the extra mile to ensure all of the customers needs are meet . As for Tony he was extremely disrespe More

by SARAHBROOKS8889
Recommend Dealer
Yes
Employees Worked With
Jannet, Alex Castrillon
February 11, 2020

I went for an oil change and a squeaky seat belt and my advisor told me that it was going to take the whole day to solve the problem while it just needed lubricant and the seat belt. More

by KEVINPISCO07
Recommend Dealer
No
Employees Worked With
Kelly Chacon
Feb 18, 2020 -

Koeppel Nissan responded

Good afternoon Mr. Pisco, Thank you for posting your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-885-8000 X337 at your earliest convenience. I look forward to hearing from you. John K.

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