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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
September 17, 2022
This dealership is awesome staff is great wonderful atmosphere and Danny Colon was extremely helpful as well as the rest of the team atmosphere and Danny Colon was extremely helpful as well as the rest of the team More
by Ncanuelas
Employees Worked With
September 12, 2022
Greatest sales experience ever. Clifton and Usman were absolute professionals and ensured the customer service was too notch through and throughout. I recommend Koeppel Nissan to an Clifton and Usman were absolute professionals and ensured the customer service was too notch through and throughout. I recommend Koeppel Nissan to anyone looking to upgrade their vehicle! More
by Gerard.baptiste1
July 20, 2022
Genesis was very nice and helpful. She had answered all of my questions. At the end she walked us to the car and asked if there is anything else that we needed help with I believe sh She had answered all of my questions. At the end she walked us to the car and asked if there is anything else that we needed help with I believe she was very professional. More
by carlenebk
Verified CustomerEmployees Worked With
Genesis Estrada
July 08, 2022
We recently purchased a 2022 Nissan pro4X which arrived in June 2022. Our finance manager Luis Valerio made this a reality , he is a very optimistic , knowledgeable, empathetic, diligent, and humble perso in June 2022. Our finance manager Luis Valerio made this a reality , he is a very optimistic , knowledgeable, empathetic, diligent, and humble person to work with , He is one of the gems at koeppel Nissan that says we care. I highly recommend him , with these genuine attributes I guarantee you will drive your way home. Thank you Luis!!! More
by errol Nissan Frontier 2022 (Boulder Grey)
July 05, 2022
check engine light on third time 2019 nissan altima. ..can i please get another car,,, ..can i please get another car,,, More
by Gerald.Howard50
Employees Worked With
July 05, 2022
Gerald. Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & f Howard 50...A persisted problem existed with my 2019 Altima...2 setting the record staight Koeppel Nissan Service Dept.Trouble shooted the problem & fix the persisted problem with my 2019 Nissan Altima...Thank u 2 all involve Specials Thank s & Understanding in Advance to Joe Mananger @ Koeppel steering me in good hands & Tony Perez Service Dir. @ Koeppel...Customer Focuse is Key!!! More
by Gerald.Howard50
Employees Worked With
July 04, 2022
I have a best experience by Kelly's customer service,thank you Koeppel Nissan service. service,thank you Koeppel Nissan service. More
by mojiburrahmanshiplu
May 26, 2022
I brought my truck for a trade. They offered "max. $25K" while the same afternoon I got $33K from Carmax. Please take my experience into consideration. They offered "max. $25K" while the same afternoon I got $33K from Carmax. Please take my experience into consideration. More
by Vincent
Employees Worked With
Jose
November 22, 2021
I'm still in the process of purchasing but Nash was so very professional. He made me so comfortable and didn't hesitate to answer every question. He was patient and if he didn't have the answer he looked very professional. He made me so comfortable and didn't hesitate to answer every question. He was patient and if he didn't have the answer he looked it up immediately. If I repeated a question, he didn't become impatient he simply reassured me through every step. He's absolutely amazing More
by Jaycyntha
Employees Worked With
July 31, 2021
Excellent service. Adrian Regalado was very kind. He gave us all the information. Very transparent guy. He helped us with all the process. Congratations Adrián! us all the information. Very transparent guy. He helped us with all the process. Congratations Adrián! More
by Xalmon1
Employees Worked With
Adrian Regalado
