Koeppel Nissan

I bought my Nissan Roque from Koeppel. I had no hassle with the Sales Department. I bought My Roque in for a free oil change. When I got home that night right before the big snow storm, I saw dried oil st with the Sales Department. I bought My Roque in for a free oil change. When I got home that night right before the big snow storm, I saw dried oil stains on my hood and on my corner panel. Also I saw a small nick on my door. I was able to get it out with a scratch remover. I contacted Koeppel about this and no one got back to me about this until 1 week later with a email from Jorge Pena in the sales department stating, "Am I venting or am I looking for another vehicle". Hello, I said I brought my 2010 Roque for service. More

I purchase a new nissan versa withing two hours I got the car very professional people they work so you can be satisfied from Managers to workers. They explain from financial issues to how the car works and car very professional people they work so you can be satisfied from Managers to workers. They explain from financial issues to how the car works and perfoms, so you don't have any doubts when you purchase a car from them thanks. Scarly D More

Terrible service.I had my Nissan Altima in their shop for eight times in less than two months and each time I got the car back was running poorly with new problems directly related to the repairs which were eight times in less than two months and each time I got the car back was running poorly with new problems directly related to the repairs which were made.In the end I gave up because there were no signs that they knew what they were doing. They are not better that a gas station repair shop.Also the communication with the service rep. is poor. It is a waist of time to call the service for an update on your vehicle because you are put on hold forever and in the end you are told that they will call you back which never happen.The actual repairs take long, long time and if you need a part that means at least two or three days till is ordered and delivered. Of course the prices are "state of the art high". Take your car some other place for a better, faster and cheaper repair. More

To be totally fair, this negative experience with Koeppel Nissan of Jackson Heights unfolded back in 2003. They sold my mother 2 cars (1 used Altima GLE and 1 new Sentra) for a decently priced package deal w Nissan of Jackson Heights unfolded back in 2003. They sold my mother 2 cars (1 used Altima GLE and 1 new Sentra) for a decently priced package deal with a trade-in. Both vehicles were driven off the lot with satisfaction until about three days later when the sales rep called our home and said there was a mix-up. He alleged running the numbers wrong and that my mom would have to pay an additional $1500 to keep the cars. We analyzed the receipts and everything from the financing to the extended warranty pricing matched up error-free. I vaguely remember being threatened with repossession if my mother did not drive the vehicles back onto the lot to pay the newly discussed charges. My mother and I, being gullible and naive, proceeded to comply. While there, the sales rep encouraged my mother to shell over the added fees by trying to convince her that she got a steal with the original pricing and that even paying $1500 more, she was still a winner. Three days in and my mother was already emotionally attached with the car - she had shown it to all our family and friends with bliss. Her obvious mistake was showing too much gleeful emotion at the dealership before negotiations had begun, but this was a woman who never owned a new car in her life. To make a long story short, she forked over the funds after an hour of deliberation. I can't remember what bogus charges were tacked on, but it left a bitter memory in our minds. It was the dealership's obligation to see that all appropriate charges are disclosed at the time of sale, but they backpedaled. New customers BEWARE! Koeppel implemented one xxxx of a dirty tactic to a naive and elderly woman. I blame myself to this day for not stepping in to get a full refund. A new car driven off the lot then returned, can you say THOUSANDS of dollars in lost retail value? The car would technically have been enlisted as used rather than new. We could've easily strong-armed Koeppel, but as humble and innocent individuals, Koeppel Nissan strong armed us. After reading other reviews, seems nothing has changed with their company. Thanks for letting me chime in (and vent). More

they charge outreageous price for their service. They owner of this dealership is gay, I don't support gay business therefore I will not encourage anyone to go there for any reasons. Please take your bus owner of this dealership is gay, I don't support gay business therefore I will not encourage anyone to go there for any reasons. Please take your business somewhere else instead of Koeppel nissan in Nothern BLVD Queens. More

I wanted somebody more pro after mistakes with Peep Boys and Strauss but Nissan is not better. They replaced my catalyst and changed oil. Now my a/c is not working and oil is all over the engine! I checked and Strauss but Nissan is not better. They replaced my catalyst and changed oil. Now my a/c is not working and oil is all over the engine! I checked the oil level and it's way too much, I hope they did not destroy my engine... More

After reading all the reviews and stopping in at this dealership when searching for my Nissan i have to agree with all the negative ones. My experience while brief was very disappointing. Sales pressure dealership when searching for my Nissan i have to agree with all the negative ones. My experience while brief was very disappointing. Sales pressure and tactics left a lot to be desired. Can't imagine anyone giving this dealer perfect 5's. Only employees of the dealership or bogus posters would do this. More