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Koeppel Nissan

Jackson Heights, NY

4.8
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 755 reviews

October 28, 2022

Chris did a an amazing job showcasing the vehicles that i was interested in. I didn't feel pressured by him to buy a car i wasn't interested in. I would definitely recommend him to family and friends! More

by Johanna.alvarez99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jimenez, Gerard Baptiste
Oct 31, 2022 -

Koeppel Nissan responded

Good morning Johanna, Thank you for taking the time to post your *5 Star* review. Chris and I appreciate your kind words and support! Regards, John K. jknoesel@koeppelautogroup.com

October 27, 2022

Amazing service had a tough time deciding which car to get but he was very patient and wonderful thanks More

by Coronel.joel90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deslie Promesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Koeppel Nissan responded

Good morning Joel, Thank you for taking the time to post your *5 Star* review. Deslie and I appreciate your kind words, loyalty and support! Regards, John K. jknoesel@koeppelautogroup.com

October 27, 2022

It was nice experience to meet him. All questions had been answering. He took really good care of us as customers. More

by Michaelshishkov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deslie Promesse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Koeppel Nissan responded

Michael - Thank you for becoming part of the Koeppel family. We hope you and your family enjoy many camping trips in the new Rogue!

October 26, 2022

Nash Kedis was lovely to work with. I have been working with Nash for the past 8 years. I leased my first car with Nash in Fall 2014. He is pleasant, courteous and well informed of my More

by Pieranna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nash Kedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Koeppel Nissan responded

Good morning Pieranna, Thank you for taking the time to post your *5 Star* review. Nash, Luis and I appreciate your support! Regards, John K. jknoesel@koeppelautogroup.com

October 26, 2022

It was a fast and easy process, John was very professional and understood my needs. More

by Rafael J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jimenez
Oct 29, 2022 -

Koeppel Nissan responded

Good morning Rafael, Thank you for taking the time to post your *5 Star* review. Chris, John and I appreciate your support! Regards, John K. jknoesel@koeppelautogroup.com

October 26, 2022

Very good service. Dealer was courteous and informative. Helped me transfer to new vehicle Very satisfied More

by CALPRES8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Bassir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

Koeppel Nissan responded

Good morning CALPRES8, Thank you for taking the time to post your *5 Star* review. Abdul and I appreciate your support! Regards, John K. jknoesel@koeppelautogroup.com

October 25, 2022

Amazing and caring, would buy from clifton again. Also koeppel Nissan, is the best. Great More

by Elenapac6643
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Baptiste, Usman Sheikh, Clifton Boyce
Oct 28, 2022 -

Koeppel Nissan responded

Good morning Elena, Thank you for taking the time to post your *5 Star* review. Clifton, Gerard, Usman and I appreciate your support! Regards, John K. jknoesel@koeppelautogroup.com

October 25, 2022

Great service and walk around on my warranty experience thanks Ronny and Kelly for fixing my car More

by Abz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Chacon
Oct 28, 2022 -

Koeppel Nissan responded

Good morning Abz, Thank you for taking the time to post your *5 Star* review. Ronnie, Kelly and I appreciate your support! Regards, John K. jknoesel@koeppelautogroup.com

October 25, 2022

Amazing Service, John Was awesome helping us out. Took some time out of his busy schedule to work with us which I really appreciate. Thanks! More

by Dzprom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Chacon
Oct 25, 2022 -

Dzprom responded

Thanks again and will definitely do it again.

October 25, 2022

It was a great experience, and I would love to do this again. Would recommend friends and family. More

by Clifton.boyce125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Baptiste, Usman Sheikh
Oct 25, 2022 -

Clifton.boyce125 responded

Great

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