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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
February 03, 2021
Once again I was taking care by Mr.Danny Colon.I was Once again I was taking care by Mr.Danny Colon. I was very satisfied with the way he provided me with all the answers to my questions and concerns. Once again I was taking care by Mr.Danny Colon. I was very satisfied with the way he provided me with all the answers to my questions and concerns. He is very knowledgeable and he is a tremendous asset to your business. Because of Mr Colon I am recommending some of my friends to your dealer and family relatives. It was a pleasant experience as a buyer and will definitely returned to your Nissan location in the future. Sincerely satisfied customer M. Rodriguez More
by Mannyrodz
Employees Worked With
January 13, 2021
I've been getting vehicle's serviced at koeppel for years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion More
by JIMMYPREVETE
Employees Worked With
Other Employees :
Jorge Pena, Mac Emerson Campbell, Kelly Chacon
November 22, 2020
Easiest car buying process. Danny was extremely helpful and took the time to show me the ins and outs of my new car. Much appreciated! and took the time to show me the ins and outs of my new car. Much appreciated! More
by Tayloredwards23
November 20, 2020
I`ve been a customer of Koeppel Nissan for 10 years and have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. tea have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. team. No matter how busy they are they take the time to treat me as if I'm the only customer in the room. I would recommend Koeppel Nissan to my family and friends. More
by happlewhite19
Employees Worked With
Other Employees :
Kelly Chacon
November 19, 2020
From initial ordering to delivery it was a stress-free experience. Nash took the time to explain the portal as well as the vehicle features. He took care of the details that sometimes get overlooked. H experience. Nash took the time to explain the portal as well as the vehicle features. He took care of the details that sometimes get overlooked. His experience and customer focus are exemplary. More
by tcisternino
November 12, 2020
We had an excellent experience and are very pleased with our car. The staff was friendly, patient and helpful. I recommend Koeppel Nissan. -- Matt H., Brooklyn. our car. The staff was friendly, patient and helpful. I recommend Koeppel Nissan. -- Matt H., Brooklyn. More
by Matt H.
Employees Worked With
September 05, 2020
Danny Colon gave me outstanding customer service. He answered any and all questions and concerns and took his time to explain the leasing process with me and took the time to show me all the features to answered any and all questions and concerns and took his time to explain the leasing process with me and took the time to show me all the features to the car. Amazing person and highly recommend him and this dealership! More
by Eneida205
Employees Worked With
August 03, 2020
I had the pleasure of getting my lease from Raul at Koeppel Nissan. I usually dread this experience with other car dealerships but at this location Raul made everything seem like a breeze. Raul answere Koeppel Nissan. I usually dread this experience with other car dealerships but at this location Raul made everything seem like a breeze. Raul answered all of my questions and gave me the best deal for my budget. Usually dealerships have a full range of tricks and high-pressure sales tactics but fortunately I had a great Salesman that didnt make me feel like I wanted to walk out the door. Koeppel Nissan will definitely be my number one dealership to go to and I certainly will recommend others to go to this location when searching to finance or lease a Nissan vehicle! More
by fmelo109
Employees Worked With
July 24, 2020
Mr. Raul Farcas and Mr. Mike Danys were exceptionally kind and accommodating throughout this entire experience. We truly appreciate their efforts in helping us purchase a new car! kind and accommodating throughout this entire experience. We truly appreciate their efforts in helping us purchase a new car! More
by T I N A
June 25, 2020
Danny Colon was amazing! He was fast, efficient and even through this difficult quarantine times he made the whole process of getting my new car go smoothly. He made sure I understood how to control the new through this difficult quarantine times he made the whole process of getting my new car go smoothly. He made sure I understood how to control the new features in my new car. I love my new car! Thank you so much Dany! More
by Claudia
