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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
February 01, 2024
I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. The finance department for there hassle free financing and great hospitality thank you for making it so easy. Everyone I met there could not have been nicer thank you. I have already recommended your dealership to other well appreciated again and wishing everyone there a great profitable new year. Thanks Joseph Welfel More
by customzephv12
October 17, 2023
I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that pur The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that purchasing a vehicle is a smooth process from beginning to end. More
by Taquoya
September 07, 2023
Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customer Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customers to Nissan More
by JacquelineYhap
June 20, 2023
I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I highly recommend this dealership. More
by lpayano
Employees Worked With
Seller Pedro Carrillo, Manager Christian Sanchez
May 28, 2023
Danu your such a great employee. ..I appreciate everything you've done for my family ..I appreciate everything you've done for my family More
by alcutta25
Employees Worked With
Other Employees :
Bryan Cardona, Junior Laurent
April 30, 2023
Very professional, excellent customer service was provided by Joe Clem, Nash Kedis, and Richard Parrot. They all exceeded my expectations and got me the best deal. Thank you for everything and making provided by Joe Clem, Nash Kedis, and Richard Parrot. They all exceeded my expectations and got me the best deal. Thank you for everything and making my purchase easy. I will highly recommended Koeppel Nissan to others. More
by lindagrippo
March 14, 2023
Excellence with everyone I dealt with at Koeppel Nissan as usual, always professional. This has been my 4th car with them and Danny has always treated me above and beyond to give me what I need, when I nee as usual, always professional. This has been my 4th car with them and Danny has always treated me above and beyond to give me what I need, when I need it! As for the Murano I cant say enough, this car is top notch…from comfort, to power, drives smooth, its amazing, I couldn’t be happier. thank you Koeppel Nissan for always coming through!!!!! More
by Judytineo
Employees Worked With
February 18, 2023
This is my 3rd vehicle leasing with Koeppel Nissan, excellent customer service! Danny is amazing very professional, detail oriented and great communicator. Thank you again Danny. excellent customer service! Danny is amazing very professional, detail oriented and great communicator. Thank you again Danny. More
by EGYPT125
February 06, 2023
Excellent customer service and very professional! Smoothest transaction from start to finish. Aerial exceeded my expectations and got me the best deal! Highly recommend going to him for your next le Smoothest transaction from start to finish. Aerial exceeded my expectations and got me the best deal! Highly recommend going to him for your next lease or purchase. More
by GMP
Employees Worked With
Ariel Duran
February 05, 2023
Koeppel Nissan is the most efficient dealership I have ever dealt with. The staff are very professional and knowledgeable and know to express empathy as needed. I had the pleasure of working with Donny an ever dealt with. The staff are very professional and knowledgeable and know to express empathy as needed. I had the pleasure of working with Donny and he made my experience very memorable. Thank you Donny/ Koeppel Nissan you guys are the best in your field! More
by Judith
Employees Worked With
