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Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 760 reviews

April 16, 2025

This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and i More

by JRaleigh100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Galo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Papazoglou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Koeppel Nissan responded

Good Afternoon, Thank you for taking the time to post your *5 Star* review. We're very happy to hear that you had an excellent experience, your satisfaction is top priority! We appreciate your kind words & positive feedback regarding Alexander Galo, Joe Clem, and Mohammad Ramadan. We look forward to seeing you again, safe travels! Best Regards, Sharea Ellerby - sellerby@koeppelautogroup.com

March 03, 2025

I was searching for a vehicle couple of months ago Connecticut, New Jersey and finally New York there was vehicle a was looking for it then a meet Mr. David chin he was so professional and honesty tha More

by Nelsonojeda851
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Koeppel Nissan responded

Good morning, Nelson, Thank you for taking the time to post your *5 Star* review. David and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

January 26, 2025

My wife and I recently decided to purchase a "new to us" sedan, and after some online research, we visited the Koeppel dealerships. In each location, we were treated very respectfully. The salesfolks asked More

by karentaylorinqueens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahmood Bhuiyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Koeppel Nissan responded

Good morning, Karen, Thank you for taking the time to post your *5 Star* review. Mahmood and I appreciate your kind words, recommendation and support. We welcome you and your wife to the Koeppel Nissan family! Safe travels, John K. jknoesel@koeppelautogroup.com

January 13, 2025

The service of this dealer is very bad. They do not respect people's time. We had an appointment at 9:30am and we came at 9:00am. They made us waiting until 11am to start service our car. C More

by Changyingd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Koeppel Nissan responded

Good morning, Chang, I would like to ask for the opportunity to learn more about your visit to our service department. Please contact me at jknoesel@koeppelautogroup.com Thank you, John K.

December 25, 2024

Great deal at a great dealership. I highly recommend this dealership. They are very straightforward and I would definitely buy here again. More

by WD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. More

by customzephv12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro in sales used car department
Feb 01, 2024 -

Koeppel Nissan responded

Good afternoon Mr. Welfel, Thank you for taking the time to post your *5 Star* review. Pedro, Luis and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 17, 2023

I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that pur More

by Taquoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahmood Bhuiyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Koeppel Nissan responded

Good morning Taquoya, Thank you for taking the time to post your *5 Star* review! Mahmood, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

September 07, 2023

Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customer More

by JacquelineYhap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Koeppel Nissan responded

Good morning Jacqueline, Thank you for taking the time to post your *5 Star* review. Danny, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

June 20, 2023

I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I More

by lpayano
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Seller Pedro Carrillo, Manager Christian Sanchez
May 29, 2023

Danu your such a great employee. ..I appreciate everything you've done for my family More

by alcutta25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Ramnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Papazoglou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qiwen Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Cardona, Junior Laurent
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