Koeppel Mazda

After eight weeks looking for a certified Mazda CX-30 Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many deal Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many dealerships. I then found Koeppel Mazda. I found a vehicle on line with 2,500 miles that had everything my wife & I were looking for. I called & spoke to Kamal Pokhrel, a pre-owned specialist. When he gave me the price I asked him what about the thousands of dollars of hidden fees. He replied "sir, that is the price". After falling off my chair, Kamal said to hold the car, he would need a $500 deposit through a credit card. I asked upon inspection of the vehicle, if I didn't like it, would I get a refund? He said "absolutely" UNLIKE A NJ DEALERSHIP! The next day I met Kamal & the pre-owned sales manager, Sherette Corsey. I inspected the vehicle & found a small issue. Sherette told me no worries & she would take care of it. So she did! I found Sherette to be a delightful surprise to what I was used to. We talked at length about many things. I found her to be warm & honest as the day is long. I purchased the vehicle & drove 60 miles to my home. What a machine!!! When my wife saw it she had tears of joy. The car is mainly for her. A couple of days later, I saw a tiny gouge or tear on the sidewall of the left rear tire that I didn't see upon inspection. I sent a picture to Kamal & he said he would run it by Sherette & didn't think it was a problem. Today they gave me a brand new tire. The service department was terrific as well & answered many questions I had about the CX-30! I realize car dealers are in the business to make money. Nothing wrong with that. However, with Sherette & Kamal I felt like part of the deal for them was making me happy as well. And in turn, I felt that made them happy. In other words, it wasn't just about the money. Anyone who may be having a problem finding their dream Mazda, give Koeppel Mazda in Jackson Heights Queens a shot. Give Kamal Pokhrel a call. I cannot say this strongly enough. More

Had a great experience here! Kamal was wonderful and made the experience 10x better! I will definitely be recommending this dealership! Kamal was wonderful and made the experience 10x better! I will definitely be recommending this dealership! More

This is our second car from this dealership and that says many. We are never wrong going back for our second car. As always, we got exceptional service. Mr. Orangel Graciani was our sales associate and we many. We are never wrong going back for our second car. As always, we got exceptional service. Mr. Orangel Graciani was our sales associate and we are so happy he was. He was very patient and very helpful throughout our transaction. He was very professional in our dealings. He is a perfect addition to the team. More

Kamal made this experience pleasant. He was patient, informative, and answered all my questions. Highly recommend this place and especially, Kamal. He was patient, informative, and answered all my questions. Highly recommend this place and especially, Kamal. More

Best dealer ever. Great explanation, he went over everything I need to know. No extra fees. Great explanation, he went over everything I need to know. No extra fees. More

I had a great experience working with Kamal on my first car purchase. He is very kind, honest, and professional. The process was pretty stressful for me since I am a new car owner, but Kamal helped me to m car purchase. He is very kind, honest, and professional. The process was pretty stressful for me since I am a new car owner, but Kamal helped me to make the best choice for myself without pushing even for a second. I knew I was in good hands and could trust him. He explained everything in detail about the car I was interested in and made the process very smooth. He cares about his clients and goes above and beyond to make sure I had all the important information I needed. I highly recommend Kamal, it was a pleasure to work with him, and thanks to him I had a great experience at Koeppel Mazda. More

Kamal is very honest and very helpful, he has all the qualities you look for when buying from a dealership. Highly recommend! qualities you look for when buying from a dealership. Highly recommend! More

Mr.Kamal is very welcoming and honest person. It was pleasure to make a deal with him! Explained everything about the car and answered all my questions!I will definitely refer my people to him! pleasure to make a deal with him! Explained everything about the car and answered all my questions!I will definitely refer my people to him! More