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Koeppel Mazda
Queens, NY
374 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 374 reviews
July 13, 2024
After going to other dealerships and leaving extremely frustrated, Koeppel Mazda was a breath of fresh air. Rakib was honest, helpful and patient as he answered all my questions - without ever talking d frustrated, Koeppel Mazda was a breath of fresh air. Rakib was honest, helpful and patient as he answered all my questions - without ever talking down to me. I went in on Wednesday, and was able to drive off in my new car on Saturday. Thank You! More
by aez11
July 09, 2024
Usually going to dealership scares me away. To my surprise, this week I had been to Koeppel Mazda used car center. It was a beautiful experience. The staff were very friendly, No pushing for sa To my surprise, this week I had been to Koeppel Mazda used car center. It was a beautiful experience. The staff were very friendly, No pushing for sales. I was able to take my sweet time and look around various models, but had a certain model in mind. The sales force welcomed me with a smile and showed me the vehicle of my interest. I ended up buying a certified car of my liking and was very pleased with the entire process, from the initial deposit to the final meeting with the manager of the unit. Kamal Pokhrel, is a very humble and sweet sales personnel to deal with. Really impressed with this part of the dealership. You should definitely give it a try, it is time worth spent. More
by spanick
Employees Worked With
June 29, 2024
Kamal at Koeppel Mazda was great! We purchased a 2023 Mazda CX-30 Carbon Edition through him and had a fantastic experience. He was knowledgable, kind and attentive in working with us We purchased a 2023 Mazda CX-30 Carbon Edition through him and had a fantastic experience. He was knowledgable, kind and attentive in working with us to get exactly what we were looking for. No hard sell or pushing us to go in a direction we didn't want to go. He was patient and understanding with us over the three weeks we took in finding the right fit. I highly recommend Kamal if you're looking for a used Mazda. More
by mtrudel80
June 28, 2024
It’s great place , good service , pascient workers also everything clean and clear , it is more than I expected. everything clean and clear , it is more than I expected. More
by danikulma
Employees Worked With
June 18, 2024
I worked online with Kamal to purchase a certified pre-owned CX-9. Kamal helped me every step of the process and had the car ready for me when I arrived. Unfortunately, the motor in the side view mirr pre-owned CX-9. Kamal helped me every step of the process and had the car ready for me when I arrived. Unfortunately, the motor in the side view mirror was broken. It added about 90 minutes to my process, but they replaced the mirror motor on the spot. I drove away happy. Thanks, Kamal! More
by Bkahnell
Employees Worked With
June 03, 2024
Kamal Pokhrel and his crew were great- straight talk, good deal, smooth transaction and a year and a half later I couldn’t be happier with the 2017 Mazda 6 they sold me! good deal, smooth transaction and a year and a half later I couldn’t be happier with the 2017 Mazda 6 they sold me! More
by ymjnsc
Employees Worked With
May 26, 2024
They were very helpful and educational to me. Good people and great prices as well. Good people and great prices as well. More
by Vegaandrew644
Employees Worked With
May 23, 2024
I really had a good experience buying cx 5. Kamal who is the sales person guided and explained everything clear and made things very easy for me. Really loved the experiment. All thanks to Kama Kamal who is the sales person guided and explained everything clear and made things very easy for me. Really loved the experiment. All thanks to Kamal.. More
by Udhay
Employees Worked With
May 19, 2024
Kamal is really helpful in helping me getting a perfect used Mazda cx-30 that fits all my needs. Stephanie is helping me with the process and the procedure ends within one day. used Mazda cx-30 that fits all my needs. Stephanie is helping me with the process and the procedure ends within one day. More
by Z Zhang
May 11, 2024
Kamal our sales rep was great, and so was Stephanie our sales manager. From begging to end we were treated with respect and never felt pushed or rushed. I highly recommend Koeppel Mazda for anyone in the m sales manager. From begging to end we were treated with respect and never felt pushed or rushed. I highly recommend Koeppel Mazda for anyone in the market for a outstanding vehicle. More
by Orlando Alcaide
Employees Worked With
