Koeppel Mazda

I had a very pleasant experiance from start to finish. The sales men Joe B and Gianfranco were more than helpful, and made everything smooth.I was greeted with respect, and never felt pushed into buying. The sales men Joe B and Gianfranco were more than helpful, and made everything smooth.I was greeted with respect, and never felt pushed into buying. I would fully recomend this dealer to all my friends. More

The people at the dealership were very easy to deal with, especially Josef Basmagy who was the one that took care of me. Very pleasant, helpful and accommodating. He gave me a really good deal on the car and especially Josef Basmagy who was the one that took care of me. Very pleasant, helpful and accommodating. He gave me a really good deal on the car and made the transaction run smoothly and pain free. More

Fantastic experience. Had lined things up with John in advance who put me in touch with Francisco. They promised to beat the best deal I received and followed through on their word. Francisco was extrem advance who put me in touch with Francisco. They promised to beat the best deal I received and followed through on their word. Francisco was extremely helpful and knowledgeable. I had leased a Mazda CX9 elsewhere and after he spent time with the new CX9 I realized I hadn't been taking advantage of half the features on my old car. After leaving, I realized I had left my house keys in my old vehicle and he tracked them down and mailed them to me. Would definitely recommend and will buy again from him. More

My overall experience with Koeppel Mazda was by far the best I encountered during my new car search, they were very helpful and did everything they could to get me in my new car! I absolutelly love my new best I encountered during my new car search, they were very helpful and did everything they could to get me in my new car! I absolutelly love my new Mazda5, it's perfect for my family!!! These guys were awesome!!!! More

Fransisco was extremely helpful and friendly. I never felt pressured to buy and he allowed me to take my time with the decision while providing me with good information about the car. I felt comfortable felt pressured to buy and he allowed me to take my time with the decision while providing me with good information about the car. I felt comfortable and well attended to in the dealership. So far, I am very happy wtih my purchase as well. More

This dealership is very professional and very trustworthy. I would recommend the dealer and Mr. danny millstein . I am very satisfied with the car I purchased and the service provide by the deal trustworthy. I would recommend the dealer and Mr. danny millstein . I am very satisfied with the car I purchased and the service provide by the dealership. This dealer have a huge inventory, which was very good because it gave a choices. The car was delivered when promised. More

I brought my 2009 Mazda 6 I Touring in for service and it has to be one of the worst I have ever experienced. The first time I brought it in was after I noticed my transmission fluid seems to be leaking, has to be one of the worst I have ever experienced. The first time I brought it in was after I noticed my transmission fluid seems to be leaking, took it in for service and I get a call the next day telling me that they looked at it and it seems to be my fault that the fluid is leaking. Mind you the car had about 23,000 miles on it which is still under the 36,000 bumper to bumper warranty. Somehow the problem was blamed on me and I had to pay out of pocket, even though clearly I couldn't have made the fluid leak unless I took a drill to the transmission. Fine I pay that and have them fix the problem. The second time I'm taking it in is for my driver side rear suspension leaking gas. I took it in for service and they call me back the next day and tell me that there is nothing wrong with the car which clearly is not correct. Seems as if I'm seeing things and the technician says there's nothing wrong with it when clearly you can see the leak on one of the suspensions but the other 3 are fine. They e telling me I need to pay them for diagnostics check which I have never heard of someone being charged for it when the car is still under warranty. Its not the money that's a problem its the principle, it seems that every time I take the car in I need to pay out of pocket so what is the warranty for? Why does Mazda even offer it when they don't fix anything? At this point I give up on Mazda and it's service, I'm going into the dealer tomorrow and returning the car and have them refund me my full amount back that I paid for the car since I paid it all in full when I bought the car. Either they refund me my money or I'm not paying the xxxxxxxx diagnostics fee. I've had a 2006 Pontiac GTO before and have taking it plenty of times for service and have never found anything and was not charged since it was still under warranty. I spoke to a couple of my friends which have a variety of cars rang from Acura, Toyota, Benz, BMW and they all said the same thing their companies do not charge them for diagnostics check when the car is still under warranty. It seems that I went with the worst car company possible. More

The entire staff at Koeppel Mazda was incredibly helpful. Our salesman, Josef Basmagy, walked us through the entire process and made sure we got the best deal with the best interest rate that we could. The Our salesman, Josef Basmagy, walked us through the entire process and made sure we got the best deal with the best interest rate that we could. They were fantastic!! Everyone should buy their new car at Koeppel Mazda! More

Overall good but a little disappointed with the trade in value we were given. The car we traded in has many top line features that we don't feel were taken into account in the value they gave us toward the value we were given. The car we traded in has many top line features that we don't feel were taken into account in the value they gave us toward the new purchase. However, we love our new mazda!!! More

Had a very good experience with this dealership from beginning to end. Visited another nearby Mazda dealership right before and called around to some others in the area right before and it was just com beginning to end. Visited another nearby Mazda dealership right before and called around to some others in the area right before and it was just completely different from the first phone call on. They were friendly, gave a fair quote over the phone and were very pleasant to work with during the entire process from the beginning to the end. Rob went out of his way to find my car in a different color from another dealership and spent a lot of time walking me through the car's features and Evan made the painful task of going thru the financial paperwork a pleasant experience. And we couldn't be happier with our car. More