Koeppel Mazda

I cannot speak highly enough of the outstanding customer service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. Wh service I received from Koeppel Mazda located at 77-12 Northen Blvd in Jackson Heights. This is my third time leasing a vehicle on this location. When I got there they informed me that my Brand Specialist, Jay Polanco, was out. The Secretary told me to wait for the Manager. The General Sales Manager, Mr. Saiful Islam invited my husband and I to his office and from that moment we felt that his level of customer services and care was over outstanding. He went above and beyond to ensure my needs were met with professionalism and efficiency. The Brand Specialist, Rakib Kazi was not only knowledgeable and helpful but also displayed a genuine willingness to assist me with any questions I had, the same with the Business Manager Tom Yandoli when I was doing all paper work. Their prompt responses and proactive communication made the entire process seamless and stress-free. I will recommend this location because of the level of care and attention to detail demonstrated by the Team it will be difficult to find it elsewhere. Their dedication to providing exceptional support is an evidence to Koeppel Mazda’s commitment to customer satisfaction. Thank you, Mr. Islam for giving us a personalized customer Service! Kind Regards, Carmen and Juan Rodriguez More

My overall interaction with Koeppel Mazda was good. Rakib helped me find the car that worked for us. Throughout the process he was professional and very patient and when I picked up the car he spent a Rakib helped me find the car that worked for us. Throughout the process he was professional and very patient and when I picked up the car he spent a great deal of time going over every detail and answering all my questions. It was a pleasure dealing with him and I highly recommend him! More

I was pleasantly surprised by the experience As everyone knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this deale knows buying new car is a very stressful process I used to think that it is easier to buy the car outside of NeYork 5 Borrows I herd about this dealership from someone I know and he was really happy with the price and service I’m not very good at negotiating the price and I got very reasonable price right from the start The process was very smooth due to the dealership manager who thought it through so there no extra commotions In short I really recommend this dealership More

The process was quick and understandable very helpful with picking the right car and insurance! with picking the right car and insurance! More

Kamal was very responsive and eager to help. Puts in his own time to get things done. Puts in his own time to get things done. More

So good! He was so kind staff and selected a good car for us. We we’re satisfied! He was so kind staff and selected a good car for us. We we’re satisfied! More

Honesty and transparency. That’s what most clients look for and I founded in Koppel Mazda and of course with sales representative Rakib. That’s what most clients look for and I founded in Koppel Mazda and of course with sales representative Rakib. More

I got my car from koeppel mazda today. My experience was nothing short of excellent.Mr Rakib was exceptional.His professionalism and attention to details were impressive. Special Thanks My experience was nothing short of excellent.Mr Rakib was exceptional.His professionalism and attention to details were impressive. Special Thanks to Mr Saiful Islam , He made sure the entire process was seamless.Im extremely satisfied . Highly recommended ! More

Rakib was incredibly helpful. He was quick to help and timely. I never felt pressured into buying something that I didn’t want. He was quick to help and timely. I never felt pressured into buying something that I didn’t want. More

Had an amazing experience buying a used car at Koeppel Mazda. I had got to about a half dozen dealerships over the course of the day, and this was by far the best. In particular, PEDRO was a star. Honest, Mazda. I had got to about a half dozen dealerships over the course of the day, and this was by far the best. In particular, PEDRO was a star. Honest, not too pushy, extremely knowledgeable. Everything you could ask for in a salesman. More