Koeppel Mazda

First Car Bought, Couldn't Be Happier I was very nervous as this was my first experience buying a car. I bought the Mazda 3 and the service was superb. Jim Mendez and the rest of the team I was very nervous as this was my first experience buying a car. I bought the Mazda 3 and the service was superb. Jim Mendez and the rest of the team were extremely helpful and made the process painless. I couldn't be happier with the way it went. More

Pleasant Surprise We dread shopping for a new car, This time we were pleasantly surprised The Team (Jim Mendez and his associates and his managers) is highly profess We dread shopping for a new car, This time we were pleasantly surprised The Team (Jim Mendez and his associates and his managers) is highly professional: courteous, understanding and very helpful They understood our needs and ensured that we received the most advantages terms for our lease Their efficiency is commendable - we walked in, we explained what we need, we walked out with the car we chose,, More

friendly, professional staff Bought a Mazda 3 here in August. I love it. Had a very satisfying experience working with Raul Jiminian, my salesman. I've been in touch with since an Bought a Mazda 3 here in August. I love it. Had a very satisfying experience working with Raul Jiminian, my salesman. I've been in touch with since and I can recommend him highly. I've also been back to the dealership for routine service, and I've found everybody there to be friendly and professional. More

Easy and my family is happy with our new car! Got my second car from here and it went smoothly. I was anxious to get the car as I have been eyeing on it for quite a while but it is all worth it. Got my second car from here and it went smoothly. I was anxious to get the car as I have been eyeing on it for quite a while but it is all worth it. Castro is our sales representative and he explained the process very well to me and my husband. Our whole family could not be any happier with our car and the deal was spot on our budget. The environment in kopepel, they treat you like family and very warm. Thanks for the professionalism and taking care of us Mr. Castro and the team. More

Exceptional Service! I find that walking into a car dealership for most people, is an intimidating experience. You succumb to the overwhelming wave of anxiety as sales-peo I find that walking into a car dealership for most people, is an intimidating experience. You succumb to the overwhelming wave of anxiety as sales-people pressure you into making a purchase. Then you The whole process can be absolutely dreadful if you're not going to the right place. But then I ended up at Koeppel Mazda and met Chris G. SOOOOOOOOOO nice!!! From the moment I walked in, he exposed me to a genuinely friendly environment. He gave me my space and made me feel really comfortable being there - a complete opposite to some of the other places I've been to where everyone was in your face. Chris took the time to get to know me a little, asked me about my preferences and what I had imagined myself driving. He explained to me the pros and cons to every vehicle, and worked out every price range to my selections that fit accordingly into my budget. I walked out of there with brand new CX5 in red! (Which is also an awesome car by the way.) And most of all, I didn't go home questioning myself if I had made the right decision. So if you need a new car, stop by mazda and ask for Christopher Gonzalez. I promise he will walk you through every step of the way, no pressure, and just genuinely friendly! You're going to walk out that door with the same awesome deal that I got! More

Great experience ever It was a wonderful experience to get a new car. Specially getting it from mazda dealership. They accommodated the price i wanted. Thank you Chris for It was a wonderful experience to get a new car. Specially getting it from mazda dealership. They accommodated the price i wanted. Thank you Chris for helping me purchase my new car. More

Overall experience made me the proud owner of a Mazda 3 I stopped by two weeks ago to check out some features in the Mazda 3. I was immediately approached by a gentleman by the name of Jim Mendez. He took h I stopped by two weeks ago to check out some features in the Mazda 3. I was immediately approached by a gentleman by the name of Jim Mendez. He took his time to answer all my questions, which I must inform you that I jot down a page load before I even got there. Mr. Mendez was attentive and very professional. We went out on two test drives and it went great. I was drawn to the dealership by it's variety, not really ready to buy. However, I felt comfortable and assure that my purchase was the right one. I would recommend Mr. Mendez and Mr. Islam (Manager) to my family and friends. They are a power team and helped me with the buying process. -Amed B. Persaud More

Best Car Buying Experience Thank you again Jim Mendez, for your amazing help in purchasing our pre-owned certified Mazda 6! The day started badly at two other dealerships in the Thank you again Jim Mendez, for your amazing help in purchasing our pre-owned certified Mazda 6! The day started badly at two other dealerships in the area, where my husband and I were given the bait and switch, and met by aggressive salespeople. We were about to go home feeling tired and fed up, but decided to give one last try at Koeppel Mazda. We started to look at a car on the lot that caught our eye, when a salesperson Jim Mendez came up and introduced himself. He asked what we were looking for, and we told him. He immediately took us to see the perfect car. He was so knowledgeable, and had a pleasant, friendly personality. We took the car for a test drive, received a great price without haggling, and made the purchase. Jim Mendez was there to help, and answer questions every step of the way through the entire process. We had a great experience at Koeppel Mazda and will recommend them to family and friends. More

Great place and great people My husband and I were recently in the market and went to several different dealerships to find our new car. We went to a few and didn't feel like we My husband and I were recently in the market and went to several different dealerships to find our new car. We went to a few and didn't feel like we were enjoying the process. That is until we went to Koeppel Mazda. As soon as we walked in one of their salesmen, Raul Jiminian, greeted us very warmly and was courteous from the start. He explained the features of different models very thoroughly, he made us feel like he really cared about helping us pick tt the stress, strain, or tension usually associated with that moment. They gave us a very fair and reasonable offer for their car, without any haggling, he right car, and even offered a test drive before we brought it up. When the time came to negotiate, it felt more like a friendly conversation withouand more importantly, didn't make us feel pressured to make a decision right then and there on the spot. His manager, Saiful Islam, was also very helpful and personable. He sat down and spoke with us so that we knew exactly what we were about to invest in. Our overall experience with the dealership, with Raul, and with Saiful, was wonderful. We love our new CX-5 and have already recommended Koeppel Mazda to our friends, family members, and co-workers. More

just wow!! First and foremost, I came in this dealership with my "guards up." I was ready to make a purchase on a 2014 cx9, expecting to be haggled, back and fo First and foremost, I came in this dealership with my "guards up." I was ready to make a purchase on a 2014 cx9, expecting to be haggled, back and forth negotiations and what have you. Castro greeted me, did the usual walk around ( quite entertaining might i add ), and to my surprise offered me a test drive which most salesmen does not do anymore. They usually wait for the customers to ask. Even though I have driven one before, I still accepted his offer and for s*** and giggles i even asked if i could test drive a cx5. All he asked for was a few minutes to pull the car out. When it was time to talk about price Everything went so easy from a to z. My calculations on monthly payment down to the finance persons calculations were pretty much "spot on." Castro's manager, saiful made my experience delightful as well. Had a few laughs here and there. Give these guys a shot...very honest, upfront, easy going and made me feel like i was not buying a vehicle at all. Small dealership but you know what they say " the best things come in small packages." Now i know why they've been in the business for so long. More