Koeppel Mazda

Crazy high estimate for brake repair Our 2003 Mazda had brake failure and we towed the car to this dealer for repair. The estimate for repair was about $2000.00 and the service agent sai Our 2003 Mazda had brake failure and we towed the car to this dealer for repair. The estimate for repair was about $2000.00 and the service agent said that significant portions of the brake system had to be replaced. We thought this estimate was crazy high and decided to take the car to another shop. As it turned out, the repair was quite simple and ended up only costing $135.00. If it comes to doing another repair in the future, we will be looking elsewhere. More

Kook beams Their are only two kinds of people at mazda service , people like them and people who want to be like them . Lisa and Andrew and the others are the b Their are only two kinds of people at mazda service , people like them and people who want to be like them . Lisa and Andrew and the others are the best of the best. I've been a custom sense 2009, SMILE More

WOW !!! Must read I was extremely impressed! Started with my phone called to schedule my service, the representative was very happy and pleasant and very accommodating I was extremely impressed! Started with my phone called to schedule my service, the representative was very happy and pleasant and very accommodating. Once I arrived to the location I was greeted with a warm smile any warm welcome on this freezing day. I was invited in from the cold while Lisa Johnson inspected my CX 5 I came in to fix the center consul and ended up doing and oil change and tire rotation she invited me to have coffee and donuts in the waiting room. We spoke for a few minutes and I am so glad I came here she is by far an asset to the company. I also had the opportunity to observe the rest of the staff everyone was so happy and miss Mrs. Lisa Johnson was extremely knowledgeable on my vehicle along with the recalls. I work in the customer service industry and one of the leaders in accommodating the customers by far the entire staff here is amazing to my standards which are very high! Very impressed More

Excellent Everyone at Mazda and my sales person Ronnie were excellent and attentive. The Finance Manager was a gentleman. I have been to many dealerships and ev Everyone at Mazda and my sales person Ronnie were excellent and attentive. The Finance Manager was a gentleman. I have been to many dealerships and even worked in some and that is exponentially more than I can say about all of the other dealerships. I am always skeptical about buying cars at a dealership and everyone at Koeppel Mazda were very professional, welcoming and were not pushy, arrogant and shady. Had a great experience with them, would recommend their services, would return to buy a car there and have nothing but good things to say about Koeppel and their service department. Had to get my tires service on the new car and they were very receptive to that. Thank you everyone at Koeppel! More

Satisfied my husband and i were very satisfied with the service we were provided here. Our sales person Ronnie was very helpful. I would personally reccomend hi my husband and i were very satisfied with the service we were provided here. Our sales person Ronnie was very helpful. I would personally reccomend him because he was very patient, respectful of our decision and very honest with my husband's inquiry about the vehicle and other related stuff. we love our car and purchasing process was excellent. Thanks to Ronnie -Penpa More

You know that feeling when you cannot blink for a second b/c bad things might happen. That's them. Right there. You are asking why after the oil change is done (2h later) they drive your car across the stree b/c bad things might happen. That's them. Right there. You are asking why after the oil change is done (2h later) they drive your car across the street into the parking lot, and get the identical model car next to mine, and start walking back and forth as looking for something...and they (including service facility manager) get very confrontational & uncomfortably loud, and tells you back, that they were getting ready it for me. Side street, lots of empty parking by the building, and more: dedicated drop off/pick up are all empty, but they drive across the street, and act as they were not doing the right thing. Never will trust them with my car again. Very unprofessional . More

Excellent Experience Koppel Mazda and my sales person Ronnie were by far the best dealership experience I had during the whole process of leasing a car. Ronnie was complet Koppel Mazda and my sales person Ronnie were by far the best dealership experience I had during the whole process of leasing a car. Ronnie was completely attentive to my needs, without being pushy at all. I was given the time and respect to make the best car decision for my family. I highly recommend Ronnie. More