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Koeppel Mazda

Queens, NY

4.7
370 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 370 reviews

May 19, 2018

Exceptional Sales & Customer Service Experience Saiful and his team assisted me with the lease of my CX9. Saiful and his entire team were absolute professionals and a pleasure to deal with from star More

by Mheist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 23, 2018 -

Koeppel Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! We will share your comments with Saiful and the rest of our team, and please let us know if we can help you with anything else, thanks! Sincerely – Koeppel Mazda Team

May 18, 2018

Best experience I used this dealership 3 yrs ago to lease my Mazda CX-5. I was so pleased and impressed by how knowledgeable, professional, efficient and friendly Rau More

by Celestina A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 18, 2018 -

Koeppel Mazda responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Koeppel Mazda family with your recent purchase. We will be sure to pass on your very kind compliments to Raul, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely – Koeppel Mazda Team

May 16, 2018

Best car buying experience I've had! I just purchased a 2018 Mazda CX-5 Grand Touring with the premium package from Raul at Koeppel Mazda. My girlfriend and I had such a wonderful experie More

by kenbab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Kenny, thank you for this terrific feedback and congratulations on the purchase of your 2018 Mazda CX-5 Grand Touring! Our highest priority is satisfying our guests and it’s delightful to know that Raul and Saiful provided you with such a wonderful experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely – Koeppel Mazda Team

May 16, 2018

Positive experience I had a positive experience working with everyone at Koepple Mazda. It was great working woth Lendle who helped me secure the car I was looking for. E More

by Bitur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou, Lendle Garcia
May 16, 2018 -

Koeppel Mazda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Koeppel Mazda. Sincerely – Koeppel Mazda Team

May 16, 2018

Greatest Car Buying Experience I have always hated the car buying experience but this dealership is the best. Raul helped us pick the right car for our budget, everything went acco More

by Greekswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Thank you for writing about your visit with us, and congratulations on your new car! Raul is an asset to Koeppel Mazda, and it is encouraging to hear he impressed you by delivering our trademark service. Please remember that we're always here to assist you with any future auto needs! Sincerely – Koeppel Mazda Team

May 16, 2018

New car purchase I went to the dealership not knowing what to expect. But almost immediately upon arriving I was greeted by Jim Mendez from sales who basically walked More

by JC7624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 16, 2018 -

Koeppel Mazda responded

We are truly grateful for this awesome review! We are thrilled that Jim and Steve were able to take care of you. They are great assets to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely – Koeppel Mazda Team

May 16, 2018

Wouldn’t want anything more The total package. Raül is not pushy yet very knowledgeable and friendly. He provided incredible pricing. Steve was great to deal with to close our pu More

by Brian L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Brian, thank you for your loyalty to our dealership and for taking the time to write this review. Raul and Steve’s sales excellence is always consistent, and we’re glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely – Koeppel Mazda Team

May 16, 2018

So easy and so helpful We wanted to trade in our Mazda lease early and Raul helped us through the process. It was incredible to work with a salesman that didn't pressure us More

by vwhawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kontonicolaou
May 17, 2018 -

Koeppel Mazda responded

Thank you so much for the wonderful review of your experience at Koeppel Mazda. Raul is one of the best at his career and your review is spot on. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely – Koeppel Mazda Team

May 15, 2018

Best service The sales team and the manager was really very friendly and helpful. The promotional and special offers really exist. All my previous visits to others More

by Iqbal87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Koeppel Mazda responded

Thank you so much for your feedback. We are sincerely pleased to know that Saiful and Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely – Koeppel Mazda Team

May 15, 2018

Honesty & Respect = Loyalty Excellent customer service. I have purchased three Mazda vehicles from this dealership and recommended Koeppel Mazda to my family and friends. Just re More

by Jackie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Koeppel Mazda responded

Jackie, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely – Koeppel Mazda Team

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