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Koeppel Mazda

Queens, NY

4.7
370 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 370 reviews

November 09, 2018

Great!!!! Great Person Mr. Saiful treats you like family not a customer. been with them 12 years and every time the experience is better, goes out of way and be More

by ray31765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com More

by Klaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juilo Escobar
November 08, 2018

Great experience! Just got my new car and it was sold to me by Saiful! What an amazing experience. This is the 7th car sold to my family and we couldn't have been any h More

by Roxanne M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Great service from Chris Castro at Koeppel Mazda We came to Koeppel and met Chris Castro who showed us the Mazda CX-5 and explained the different aspects of each model. He was very knowledgeable abo More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Koeppel Mazda responded

Thank you for the amazing feedback, Mo! We'll be sure to share it with Chris. Sincerely – Koeppel Mazda Team

November 06, 2018

Great Team of People I was looking for a lease for my small business. We liked the aesthetics of the Mazda's so stopped in and were lucky enough to be paired with Eduard More

by DBHuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard DeLange
Nov 07, 2018 -

Koeppel Mazda responded

Thanks for the great feedback! We're happy to see that Eduard took such good care of you. Sincerely – Koeppel Mazda Team

November 05, 2018

Great service following great deal My 2016 Mazda CX-5 lease was due,so start shopping for a replacement.Wanted upgrade, so look into mid size SUV from Toyota/Subaru/Hyundai and Mazda. A More

by MrFrost1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Escobar
Nov 05, 2018 -

Koeppel Mazda responded

Thank you for the kind words. We're glad that Jim was there to take care of you. Sincerely – Koeppel Mazda Team

November 01, 2018

A good deal Very friendly group of people working in this location. It was my first time at this location but I have been searching for a car for some time. Most More

by oneofakind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Frazier
Nov 02, 2018 -

Koeppel Mazda responded

Thank you for your great review! We're thrilled to hear that Jim and Saiful treated you with the customer service we know you deserve and congratulations to you on your new vehicle! We look forward to working with you again. Sincerely – Koeppel Mazda Team

October 31, 2018

A wonderful purchase experience Words goes beyond our amazing experience at Koeppel Mazda. Thank you Jim and Julio for helping us achieve this wonderful dream! They both were extre More

by carocardona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Escobar (finance)
Oct 31, 2018 -

Koeppel Mazda responded

Thank you for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely – Koeppel Mazda Team

October 31, 2018

Excellent dealership, very happy with the whole experience I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best e More

by MehmetF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Koeppel Mazda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. We want to congratulate you on your new CX-9 and we're glad that Jay and Howard worked so hard to help you find your perfect one. Please let us know if there's anything else we can assist you with. Sincerely – Koeppel Mazda Team

October 29, 2018

great experience We had a great experience with Saiful Islam and Rual Jiminiam in trading in our Mazda 3 for a new CX 5. We highly recommend them! More

by carriemaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Jiminian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saiful Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Koeppel Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely – Koeppel Mazda Team

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