Koeppel Mazda

The entire team was honest, courteous, and friendly. I came in with an idea and a trade in. They worked to get me a deal I wanted with the car I researched. After you read the reviews you know to go to Ko came in with an idea and a trade in. They worked to get me a deal I wanted with the car I researched. After you read the reviews you know to go to Koeppel Mazda. Thank you Nelson, Kamal and Sherette. I’m a koeppel Mazda buyer for life More

Koeppel Mazda offered superb customer service - friendly, patient and knowledgeable. There were many models to choose from, each with somewhat different features, and it would have been overwhelming for me patient and knowledgeable. There were many models to choose from, each with somewhat different features, and it would have been overwhelming for me without the assistance of Nelson. Antoine and Sherette were also helpful regarding various questions I had, as well as with regarding the paperwork for the CX-5, which went very smoothly. More

Jonathan was fantastic: knowledgeable, extremely patient (my first car - so I had a million questions, but Jonathan was very understanding and made the process maximum clear for me) and very comfortable to (my first car - so I had a million questions, but Jonathan was very understanding and made the process maximum clear for me) and very comfortable to work with. Thank you so much! I am absolutely happy with my car and the service! More

They were super friendly and helpful, I’m happy they helped us find the perfect car for us. If we buy again in the future I would go back. helped us find the perfect car for us. If we buy again in the future I would go back. More

Best people. Clean new facilities. Thank you Donna for being so kind. I'm so happy I live 2 blocks away. Thanks for being in the hood! Wesley C being so kind. I'm so happy I live 2 blocks away. Thanks for being in the hood! Wesley C More

The customer service was superb! From the very moment I walked into Mazda, till I signed for my new vehicle. Jay answered all my questions and just made everything a smooth and easy process! He was very pr walked into Mazda, till I signed for my new vehicle. Jay answered all my questions and just made everything a smooth and easy process! He was very professional, polite and knowledgeable! I’m so glad I purchased my Mazda CX-9 awd grand touring. Its the perfect suv and I’m so happy with my decision! Thank you! More

Hello just got my 2021 cx5 this is my second Mazda from Koeppel Mazda and both of them got the best service. I just like to thank both the Saiful Islam (GSM) and Jim Mendez his ASM for making me very happy Koeppel Mazda and both of them got the best service. I just like to thank both the Saiful Islam (GSM) and Jim Mendez his ASM for making me very happy with awesome deal and great service, please you like a new car you got to see this two sales man. Arber Deda More

Wasted so very much of my time with the classic bait and switch. They are not to be taken seriously. Horrible business ethics. Will never buy from them. switch. They are not to be taken seriously. Horrible business ethics. Will never buy from them. More

Bad inspection performed in my car .They said my brakes are green meaning have plenty of life but it turn out that my brakes are all worn out and dangerous to drive after inspecting my car else where. are green meaning have plenty of life but it turn out that my brakes are all worn out and dangerous to drive after inspecting my car else where. More

Horrible sales exp. Had to call for 3 days after test, left messages and was told Nelson is busy, but would call back. Never did. Test car given to me had a flat tire and they let me out to drive it. Inte left messages and was told Nelson is busy, but would call back. Never did. Test car given to me had a flat tire and they let me out to drive it. Internet person was abrasive and evasive, would not answer a direct question if CPO or not but insisted Carfax is the 1 yr. CPO, synonymous. Had my Dad call (attorney) and internet person asked him how old I was (mid 30’s) as I still look like a teenager. Five days later, internet person followed up with me (still no Nelson) and rudely grilled me whether I am buying or not. Again asked re:CPO, again evasive. Never treated so poorly. Told her not to call me. Avoid this dealer at all costs. Not my first rodeo. Something very shady going on here. More