Koeppel Mazda

Quick and simple. Kamal made the whole process easy, enjoyable and made all of the info readily available. Kamal made the whole process easy, enjoyable and made all of the info readily available. More

I worked with Jim Mendez on the purchase of a CX30 Select. The car was delivered to the dealership last Saturday, I spoke to Jim a number of times via email and phone, and asked many many questions…I Select. The car was delivered to the dealership last Saturday, I spoke to Jim a number of times via email and phone, and asked many many questions…I checked the car out in person, asked a few more questions, then put some money down, and asked even more questions. My bank wired the rest of the money, and yesterday on 3/11, one week later, I drove off the lot with the car. From the time of my first call, until the time I drove off the lot, Jim was great, very easy to work with, completely straight forward, and just a very nice person. This was my first car purchase, and Jim made it real easy for me by answering all questions, providing all information, and lowering my a anexity level by being calm, professional, personable, and transparent about the entire process. Steve K, who we spoke to for finalizing everything before we drove off, was also super cool, very nice, and he was also very transparent about the finalizing process as well, and we appreciated that. Overall, the folks at Koeppel Mazda were great, as was the entire car buying process. Thanks Jim and the rest of the team at Koeppel. We love the car. More

Ben (manager) and Dibeen (salesman) are a dynamic duo that aim to please! Both kind, patient, courteous and professional. Dibeen has a keen sense of product knowledge, and a healthy passion for his profe that aim to please! Both kind, patient, courteous and professional. Dibeen has a keen sense of product knowledge, and a healthy passion for his profession. There is a great sense of humanity and honesty to Deibeen. I couldn’t ask for a better salesperson. I look forward to working with him in the future. More

We went to this Mazda vehicle dealer to try to make a better change for our vehicle and acquire a newer vehicle and Michael very cordially helped us with the procedures to be able to drive this beautiful better change for our vehicle and acquire a newer vehicle and Michael very cordially helped us with the procedures to be able to drive this beautiful Mazda cx5 home. I recommend it. More

Had a great experience I bought a certified 2019 CX5. Got a good value for my trade. Got a good value for my trade. More

Amazing Mazda dealership. Kamal was awesome. He had the patience to take us through the entire process right from the first appointment to the final handshake. We will defini Kamal was awesome. He had the patience to take us through the entire process right from the first appointment to the final handshake. We will definitely go there again for our next car and Kamal will certainly be the person we will ask for. Thank you Kamal for such great customer service and thank you Koeppel Mazda for such a great experience to buying our first car. More

I’m calling it what it is , “SCAM ARTIST”! ! I bought a new CX five in my first oil change was supposed to be free. I went to Koeppel Mazda and they didn’t order it. That should’ve been my fir ! I bought a new CX five in my first oil change was supposed to be free. I went to Koeppel Mazda and they didn’t order it. That should’ve been my first warning sign.. second time was my brake pads were low and they said I needed to change them, but that I also needed to change my rotors , which is also a lie. I change my brake pads without changing rotors, and my brakes are fine.. third time is a charm, I have a broken axle cracked swaybar links, busted strut, and my car only has 28,000 miles. This is supposed to be covered under warranty a warranty Koeppel Mazda refuse to honor. They tried to get me to purchase an extended warranty. I told him that I already had extended warranty they tried for the life of me to convince me that I didn’t have it and wanted to charge me $3200 for the work that needed to be done. That was the straw that broke the camels back took my car back to where I purchased it from (Ramsey’s.) btw great people lo and behold all the work is covered under warranty except the strut. These people at Koeppel can not be trusted. I feel so sorry for all those people they’ve done gotten over on which mass number in the thousands.. BUYER BEWARE!!!! Stay away from this dealership. More

Excellent Dealership, great costumer service when you are going to buy a car ask for Kamal, nice person very informative and no pressure to buy!!! are going to buy a car ask for Kamal, nice person very informative and no pressure to buy!!! More

Kamal was really nice. He was very patient with us when it came to choosing our car. He showed us different options. Overall just great service. He was very patient with us when it came to choosing our car. He showed us different options. Overall just great service. More