Koeppel Mazda

We went to this Mazda vehicle dealer to try to make a better change for our vehicle and acquire a newer vehicle and Michael very cordially helped us with the procedures to be able to drive this beautiful better change for our vehicle and acquire a newer vehicle and Michael very cordially helped us with the procedures to be able to drive this beautiful Mazda cx5 home. I recommend it. More

Had a great experience I bought a certified 2019 CX5. Got a good value for my trade. Got a good value for my trade. More

Amazing Mazda dealership. Kamal was awesome. He had the patience to take us through the entire process right from the first appointment to the final handshake. We will defini Kamal was awesome. He had the patience to take us through the entire process right from the first appointment to the final handshake. We will definitely go there again for our next car and Kamal will certainly be the person we will ask for. Thank you Kamal for such great customer service and thank you Koeppel Mazda for such a great experience to buying our first car. More

I’m calling it what it is , “SCAM ARTIST”! ! I bought a new CX five in my first oil change was supposed to be free. I went to Koeppel Mazda and they didn’t order it. That should’ve been my fir ! I bought a new CX five in my first oil change was supposed to be free. I went to Koeppel Mazda and they didn’t order it. That should’ve been my first warning sign.. second time was my brake pads were low and they said I needed to change them, but that I also needed to change my rotors , which is also a lie. I change my brake pads without changing rotors, and my brakes are fine.. third time is a charm, I have a broken axle cracked swaybar links, busted strut, and my car only has 28,000 miles. This is supposed to be covered under warranty a warranty Koeppel Mazda refuse to honor. They tried to get me to purchase an extended warranty. I told him that I already had extended warranty they tried for the life of me to convince me that I didn’t have it and wanted to charge me $3200 for the work that needed to be done. That was the straw that broke the camels back took my car back to where I purchased it from (Ramsey’s.) btw great people lo and behold all the work is covered under warranty except the strut. These people at Koeppel can not be trusted. I feel so sorry for all those people they’ve done gotten over on which mass number in the thousands.. BUYER BEWARE!!!! Stay away from this dealership. More

Excellent Dealership, great costumer service when you are going to buy a car ask for Kamal, nice person very informative and no pressure to buy!!! are going to buy a car ask for Kamal, nice person very informative and no pressure to buy!!! More

Kamal was really nice. He was very patient with us when it came to choosing our car. He showed us different options. Overall just great service. He was very patient with us when it came to choosing our car. He showed us different options. Overall just great service. More

What a great experience buying my car. Alvin was extremely helpful and patient, he made this experience a pleasant one. Thomas as well was amazing was very honest and made us feel real com Alvin was extremely helpful and patient, he made this experience a pleasant one. Thomas as well was amazing was very honest and made us feel real comfortable and explained everything, and answered any questions I had. The team was amazing! More

Just bought a Mazda Cx-3 yesterday from Koeppel Mazda. My wife and I went in there with some rough ideas of what we were looking for and after spending some time with Kamal Pokhrel, he directed us to the My wife and I went in there with some rough ideas of what we were looking for and after spending some time with Kamal Pokhrel, he directed us to the perfect car. He is patient, kind and detailed and we really appreciated his help. Thank you! More

I was shopping for a new Hyundai but there is very little inventory. I started looking at Mazda's. I saw what the dealer had in stock and was very interested. I got a price from my credit union, called the d inventory. I started looking at Mazda's. I saw what the dealer had in stock and was very interested. I got a price from my credit union, called the dealer and set up a meeting. I meet Jim Mendez the assistant sales manager. He showed me a vehicle outside the showroom and it was nice, I wasn't wild about the color. He said I have a dark blue one also, He had it brought around I looked at it got the price for My trade in and I said that's the one. I was pre approved through my credit union. I have been buying new cars for many years, but this experience from start to finish went so smoothly. Jim goes the extra mile and is not only a great salesman but a Great Man, He set everything up for me because these new cars are rolling computers' I highly recommend Jim and Koeppel Mazda. Their new beautiful showroom is a thing of beauty. Tommy Kern More