Koeppel Hyundai - Service Center

My Service appointment went smoothly, every question I asked was answered, and my vehicle was returned on time. I had asked for a brake check, the Service Manager came back to me, and stated that the brak asked was answered, and my vehicle was returned on time. I had asked for a brake check, the Service Manager came back to me, and stated that the brakes were fine. They could have easily told me they needed replacement, which would have cost me more, but they didn't. More

This visit was for an initial oil change. The employee was professional, and knowledgeable. The service was quick on this day. It usually is the same everytime I visit. was professional, and knowledgeable. The service was quick on this day. It usually is the same everytime I visit. More

The service here was very fast and efficient. Very friendly. My car was done in less time than was even expected. Best experience ever at a dealership. friendly. My car was done in less time than was even expected. Best experience ever at a dealership. More

The service department is very professional and they really know their vehicles. You can trust their advice. The customer lounge is very comfortable an a pleasure to be at while waiting for the service really know their vehicles. You can trust their advice. The customer lounge is very comfortable an a pleasure to be at while waiting for the service to be completed. More

I called on Tuesday just before the holiday weekend and needed my 2011 Hyundai to be checked due to the check engine light being on and the transmission seemed to be giving me some trouble. The desk answer needed my 2011 Hyundai to be checked due to the check engine light being on and the transmission seemed to be giving me some trouble. The desk answered and quickly gave me an appointment for Thurs. On wed I realized i couldn't get the car in as early as i had hoped on thursday so i called and asked if i could bring the car in wed and drop it off . They said yes. I was told to bring it in before 5 p.m. Unfortunately on wed i got delayed and didn't get there till just 5 and i was greated without a problem. Jay was at the desk and helpful, polite and reassured me that the car would be looked at and i would be called on thurs. Thursday came, I got the call, came and picked up the car. Upon arriving to get the car, Jay remembered who i was, told me what had been done, called for my car and assured me if i had any problems, i could call. More

Jay Strassberg is a great service manager,he was great when i came in for service today(8-10-2012).He help me with service to my car.Jay was very nice and kind and explained everything to me about the my when i came in for service today(8-10-2012).He help me with service to my car.Jay was very nice and kind and explained everything to me about the my car today.He came and gave me updates about what going on with my car,and his staff in the service department was great too.I thank Jay for being a great person and a great manager.My car today was towed in and they jump on the promblem right away and got my car back by 1:00pm.I like to say thank you to Jay and his staff at longilandcity Hyundai. Scott Leverock More

Wonderful dealership. From the last owners. Customer service as got so much better from last management..............Thank You, Kathy Rohan. The service is so much more betterUS service as got so much better from last management..............Thank You, Kathy Rohan. The service is so much more betterUS More

Expert advice given in a professional and courteous manner. The work was accomplished under predicted time, and a road test given to certify break work. manner. The work was accomplished under predicted time, and a road test given to certify break work. More