Koeppel Hyundai - Service Center

Everyone I contacted, from my initial phone call until I was handed back my keys was attentive, helpful even though they had other assignments; and often downright cheerful. That only happens in a workplace was handed back my keys was attentive, helpful even though they had other assignments; and often downright cheerful. That only happens in a workplace with a positive business culture. The "human factor" gave my LICH experience an extra measure of quality. Kudos to the management and staff! More

Everything was good.Had to schedule a week in advance to get day & time that i want.& I always had issues on how pricey some of the services are. get day & time that i want.& I always had issues on how pricey some of the services are. More

My experience was overall wonderful. I felt very well taken care of from the time the young man clocked me in (sorry I ddon't remember his name. I walked into the service area and was met by an attentive taken care of from the time the young man clocked me in (sorry I ddon't remember his name. I walked into the service area and was met by an attentive group of people at their stations. I was asked by Jay Strassbberg if I would like coffee. I was explained the service that was done and I was convinced I was driving a safe care. Thank you Hyundai More

the service department was great. Ms. Hamilton was very courteous and polite. she made me feel like she cared about the issues i was having with my car. she even worked with me and gave me a call as soon a courteous and polite. she made me feel like she cared about the issues i was having with my car. she even worked with me and gave me a call as soon as my car was ready. perfect service More

Tia Hamilton is a wonderful asset to the company. Great to see a woman advisor on the team. Keep up the good work. See you again for service. to see a woman advisor on the team. Keep up the good work. See you again for service. More

Great experiece i was treated with courtasy and respect. They were puntual got the job done well and were finished when they said they would be They were puntual got the job done well and were finished when they said they would be More

Tia was very nice and helpful. My experience was great overall. I have no complaints and intend to continue servicing my car at this location. overall. I have no complaints and intend to continue servicing my car at this location. More

From the 1st time I walked into the dealership (bought a 2012 Santa Fe) I was impressed at their high level of customer satisfaction. I weas waiting for sevice to be completed on my car and during short whi 2012 Santa Fe) I was impressed at their high level of customer satisfaction. I weas waiting for sevice to be completed on my car and during short while five different people came over to see if they could assist me, from coffee to a chair or to find out why I wasn't being taken care of.( I was). When I brought the car in for routine servicing , not only are time appointments honored puntually but the courtesy was over the top. A nice change in todays environment to be treated nicely. More

Tia Hamilton and staff at the service desk were extremely friendly and courteous. The reviewed everything with me and made suggestions for future service. I would highly recommend this service department. friendly and courteous. The reviewed everything with me and made suggestions for future service. I would highly recommend this service department. More

I had an NY state inspection and oil change done. Great friendly service done quickly and reasonably. I would have to rate my visit a 10!!! friendly service done quickly and reasonably. I would have to rate my visit a 10!!! More