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Koeppel Hyundai - Service Center

Long Island City, NY

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78 Reviews

78 Reviews of Koeppel Hyundai - Service Center

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October 24, 2016

Theives My Hyundai was towed in and broken. They took two days to even check what was wrong. And by the time they checked the car and they needed to order par More

by You suck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them
August 25, 2016

Their service department is TERRIBLE TERRIBLE BAD!!! save yourself time and money and go to a different dealer if you need service on your Hyundai, I made an appointment to install rain guards (which I More

by Julius Hersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
March 16, 2016

All of the people involved were very helpful and contacted when they said they would and did everything they could to help....I would definiately go back there. They were great! More

by LindaBoisselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2016 -

Koeppel Hyundai responded

This is so great to hear, Linda! We're very glad to see that we could exceed your expectations and look forward to working with you again in the future! -- Louise Petrus, Customer Care Manager

January 21, 2016

The worst service and the worst experience I have had I was warned by a lots of friends before not to lease with this dealer but unfortunately did not take it seriously until today. I am leasing a car wit More

by Garfield
Recommend Dealer
No
Employees Worked With
Nobody helped to give a name
Feb 15, 2016 -

Koeppel Hyundai responded

I would appreciate the opportunity to discuss this further in person, if you would please contact me at (718) 819-6160. --Louise Petrus, Customer Care Manager

January 12, 2016

Awful busniness practices They ripped me off. Even Hyundai corporate knows it. Lied about work they said they did. They won't even return corporate's phone calls. Stay FAR More

by techguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Costanza
Jan 15, 2016 -

Koeppel Hyundai responded

Thank you for reaching out to us. I would be more than happy to review your concerns and work towards a resolution. At your earliest convenience, please contact me at (718) 819-6160. I hope to speak with you soon. -- Louise Petrus, Customer Care Manager

March 14, 2015

Very Happy I really was happy with the services. David was very outstanding helpful &kind he is the best i recommend for customers to go to him you would leave h More

by shaniqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
February 09, 2015

Excellence I purchased my Tucson Limited new and as a first time Hyundai owner I was pleasantly surprised by the quality of the vehicle and professionalism shown More

by henryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 16, 2014

Mala atencion Tres revisiones por un ruido en la suspension y no reparan nada, dicen q cambiaron el amortiguador y el ruido sigue, mentirosos, ahora quieren q deje More

by rey123411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
February 23, 2014

Today I took my 2007 Hyundai Elantra for service and came out with a brand new 2013 Elantra. I'm so happy this is my first brand new car. I never thought I could get a brand new car. Right now I'm going thre More

by Martha7947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2014 -

Koeppel Hyundai responded

We are so glad everything work out perfectly and you had a wonderful experience here at Long Island City Hyundai.

September 09, 2013

Michael Romano who is so incredible & kind he goes above & beyond what is expected. He as well as the people that work in the service department were so friendly & efficient. I have owned a Mercedes B More

by HappyHowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cruz
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