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Koeppel Hyundai - Service Center

Long Island City, NY

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78 Reviews

78 Reviews of Koeppel Hyundai - Service Center

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August 04, 2019

Sales Christine is the best salesman at Hyundai in long Island City. Please go there and ask for him. You won't regret it at all. Trust More

by NikkieLuv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Diaz
April 30, 2019

this place is a joke first of all I made an appointment for service on 2 recalls,on arrival there were 10-15 cars lined up in the street and I was told to get behind the l More

by big lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
March 06, 2019

This dealership is a joke One of the worst dealership so far. It was great before you sign your paper. I purchased a Santa Fe limited with good offer but there was many sneak More

by halhal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JC Morillo, Peter Barone, Stephanie Arena
Mar 22, 2019 -

Koeppel Hyundai responded

We apologize for your feeling this way. Thanks for sharing details of your experience and we hope to better understand the situation. Please contact Rich Locurto at rlocurto@hyundailongislandcity.com to discuss this further and allow us to help turn this around for you. We appreciate your business.

May 18, 2018

Service Hyundai Jason Bae in the Service Department helped me with an issue I had with my Sonata. The staff looked busy the day I brought by car but Jason was extreme More

by suesonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bae
April 26, 2018

Very Rude Staff and terrible service I went to there to change oil. But they didn't drain old oil out, just add new oil. When I came back to home, I checked oil with stick, which shows do More

by Dong Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rude Korean guy, I don't remember his name. last name is Bae
February 20, 2018

Bad Service from Rude Staff Terrible customer service from staff who are inept and unhelpful. I bought my car at this dealership and tried them three times for servicing the veh More

by Disgusted by Hyundai of LIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus
February 20, 2018

Unprofessional He do not know how to treat customers and you better stay in mechanic department. First, learn to be civilized. You got paid by customer and I am not More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Photios Giannakos
February 07, 2018

Satisfacción I went to the place to get maintenance on my car and I we walked out with a brand new car, thanks to IB. Price was too much for us but we decided to g More

by yayos1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Ali
November 20, 2017

Service dept :) I had my car service at Hyundai on Northern Blvd twice and I have to say...I am totally blown away by the service dept ...and how awesome they treat More

by Rosemarie J Livreri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gonzalez
June 27, 2017

Never call back, do not care They have my car for over 3 weeks for repair. I went to pick it up (was supposed to have been ready) and it was not fixed. They never call back. They More

by stber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Bae. Mark
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