Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service department is a finesse. When you go in, you are presented the paperwork of the work that is expected. The rep indicates the body of form that includes the services, then tel When you go in, you are presented the paperwork of the work that is expected. The rep indicates the body of form that includes the services, then tells you to "sign here." However, the purposely leave out the $205/hr labor fee that they conveniently forget to point out on the form. Essentially, you are agreeing to labor fees without knowing. Do not go there, they are bunch of con artists charge people more than $$$ to fix a car than a doctor's visit. I would have never agreed to have my car fixed at a rate of $205/hr if I had known. I ended up paying $995.36 for front brakes, oil change, and air filters. They will NOT tell you the $205/hr rate they charge for labor. But when you complaint they will say it's on the form, it's posted on the wall. Mind you avg rate in NYC is $135-$140/hr. But they charge $205/hr and try to gaslight you when you complaint about not being verbally and explicitly informed beforehand. More
Ahmed was great to work with and really went above and beyond to secure our desired car and ensure top quality. I would definitely highly recommend Ahmed. Not only did we get a great deal, he was honest, beyond to secure our desired car and ensure top quality. I would definitely highly recommend Ahmed. Not only did we get a great deal, he was honest, with highly professional attitude, very easy to work with and made the process simple and fast. Thank you Ahmed for your excellent service. More
This is our 4th vehicle purchase from Ahmed, his grate and very easy to work with, He truly treats you like family. Even after the sale of the last vehicles we got from him, he reached out to make sure I and very easy to work with, He truly treats you like family. Even after the sale of the last vehicles we got from him, he reached out to make sure I am comfortable with everything, if I had any questions, even invited me back to go over all the feature again. He is truly an ASSET to Koeppel Hyundai. Looking forward to doing future business with him. Thank you!! More
Had grate experience working with Ahmed, his very patient on explaining everything very will. Even helped me out after buying the vehicle. His alway there for you. Thank you so much Ahmed. on explaining everything very will. Even helped me out after buying the vehicle. His alway there for you. Thank you so much Ahmed. More
I truly Had a wonderful experience working with Ahmed This was a first time buying process for me, and from start to finish I felt like I was supported, everything was explained to me, everyone was This was a first time buying process for me, and from start to finish I felt like I was supported, everything was explained to me, everyone was very patient, all of my questions were answered. The staff, and particularly Ahmed was extremely diligent in responding to me, and making me feel at ease. He accommodated all of my requests, and went above and beyond to to make this a genuinely pleasant experience for me. He is a great asset to your team. I am so pleased with my experience, and I look forward to continuing my relationship with this dealership over many years to come. More
It was a great experience. Service was really fast. The service advisor Eric and technician John were really nice and helpful. Definitely will come back here for future servici Service was really fast. The service advisor Eric and technician John were really nice and helpful. Definitely will come back here for future servicing. Koeppel Hyundai really maintained their both sells and service departments. Had the best experience on both sections so far. More
John Parhami is the best salesperson I've ever worked with in a dealership. Starting with his greeting as we entered the showroom, then allowing us to look at the models without shadowing behind. We were with in a dealership. Starting with his greeting as we entered the showroom, then allowing us to look at the models without shadowing behind. We were able to take our time looking at the vehicles they had. Narrowing down to two, John took us on a test drive and gave us information on both for us to help with deciding. He followed up without being overly aggressive and answered all questions without hesitation. In less than a week, I was driving my new car. I appreciated John for checking in a week later to be sure I was happy with my new car. Thanks John, for the positive experience, I'll be back to see you again for my next one. More
Ahmed is very pleasant to work with, His very honest and professional person. Helped me purchase my new Ioniq 5 limited, I love my new car. Best choice I made with vehicle and dealer. Sure. Thank you everyo professional person. Helped me purchase my new Ioniq 5 limited, I love my new car. Best choice I made with vehicle and dealer. Sure. Thank you everyone at Koeppel Hyundai. More
Ahmed is grate salesperson, he helped me get the best deal possible with 24 Kona which I really love. deal possible with 24 Kona which I really love. More
This is my 2nd santa fe hybrid from Koeppel Hyundai, Mr Ahmed helped me with everything. He is extremely helpful person. Can't thank him enough. Very grateful to meet Mr Ahmed. Thank you Ahmed helped me with everything. He is extremely helpful person. Can't thank him enough. Very grateful to meet Mr Ahmed. Thank you More