Kocourek Ford Lincoln - Service Center

I was treated like a KING! This is the husband, Nancy had to work. Very polite, work done fast, cleaned my Lincoln, the guy who gave me a ride was the best.I have a problem walk This is the husband, Nancy had to work. Very polite, work done fast, cleaned my Lincoln, the guy who gave me a ride was the best.I have a problem walking - the service department took great care of me. Thank you. Jeff Graveen More

Great oil change service! Awesome staff, quick turn around! Really enjoyed the customer service of the service department for getting me in during a time that worked with my sc Awesome staff, quick turn around! Really enjoyed the customer service of the service department for getting me in during a time that worked with my schedule. More

Great As always Kocourek gives great service and employees are very friendly. The Service Department is very good at accommodating to my schedule and do As always Kocourek gives great service and employees are very friendly. The Service Department is very good at accommodating to my schedule and doing their job in a timely fashion. More

It was a nic experience.No problems at all. We like going to Kocourek.Everyone and friendly and efficient and we never have any problems with them.it only took 2and 1/2 hour to do oil change and We like going to Kocourek.Everyone and friendly and efficient and we never have any problems with them.it only took 2and 1/2 hour to do oil change and put on new tires and balance them.And we had a shuttle to take us to fleet farm and he was very nice and prompt. More

Worked with me I preferred to use my own purchased Mobil 1 full synthetic oil & filter instead of their semi-synthetic. Pat said, " No problem. Only have to pay for I preferred to use my own purchased Mobil 1 full synthetic oil & filter instead of their semi-synthetic. Pat said, " No problem. Only have to pay for service time. " More

Always friendly service My concerns are always taken care of here and I will be back the next time my vehicle needs service and some special attention again My concerns are always taken care of here and I will be back the next time my vehicle needs service and some special attention again More

service after the sale Bought a 2010 f150 and needed service after sale but they stood behind the sale and Chris did everything to make it right and make me happy thank you Bought a 2010 f150 and needed service after sale but they stood behind the sale and Chris did everything to make it right and make me happy thank you very much More

Starter Repair Had my truck less than 3 miles away in a parking lot and wouldn't start. They got it towed in quickly and looked at. Starter was bad and so was a co Had my truck less than 3 miles away in a parking lot and wouldn't start. They got it towed in quickly and looked at. Starter was bad and so was a connection on the cable that connects to the starter. They could get the starter but not the cable till the next day. When called with news I asked if there was a way to just put a new end on cable as I was over a hour and a half from home, they said there wasn't. So had to get a rental car to get home and back the next day. Took cable to a local shop and they said they put new ends on those cables frequently as they are expensive. So ended up paying around $150 more than what was needed for parts and a rental car and $101.25 to get towed in 3 miles which I think is a little high priced for a tow. Repair work was done well. More

Long drive for great service Even though I don't own a ford I still take the 40 mile drive to have both of my vehicles serviced at Kocourek ford. I know Shane Meyer for over 16 ye Even though I don't own a ford I still take the 40 mile drive to have both of my vehicles serviced at Kocourek ford. I know Shane Meyer for over 16 years and will only have my work done with him for the simple reason is that I trust him and always has the right person who knows what they are doing and even has the parts ahead of time as needed. Great job Shane More

Service Shane has always gone above and beyond to ensure I am happy with my service. I request him when I come there due to his excellent customer service. T Shane has always gone above and beyond to ensure I am happy with my service. I request him when I come there due to his excellent customer service. Thanks to him I dont dread having my vehicle serviced. THANKS SHANE!! More