Koch Bethlehem Ford

Best Dealership Visit! I generally trade in a vehicle every couple of years, so I'm not a stranger to the car buying process. This dealership by far was my best experience I generally trade in a vehicle every couple of years, so I'm not a stranger to the car buying process. This dealership by far was my best experience and I will definitely go back when it is time! There was no pressure, everyone was easy to work with and talk to, and they were super quick in processing everything so we were out of there in no time! Thanks everyone! More

courtney sure made carbying easy . I went there looking for a f250 and soon as I walked in the door was greeted nicely bye Courtney . told her what I wanted and she new right away what I went there looking for a f250 and soon as I walked in the door was greeted nicely bye Courtney . told her what I wanted and she new right away what I was looking for and grabbed the keys and out in the lot we went . she new a lot about the truck and was a great help to get the truck . went back inside and she was right on with the paperwork and was there telling me and answering everything . then after doing everything and was leaving she was a great help setting up everything for me and out the lot I went . so I would recommend kock beth ford to anyone and sure will go back for my next one. and if going there ask for Courtney cause she made getting a truck real easy and polite . More

Customer service Courtney was very friendly and helpful. She informative and knows what she is doing. It was a pleasure to have her help us. We will definatly ask for Courtney was very friendly and helpful. She informative and knows what she is doing. It was a pleasure to have her help us. We will definatly ask for her again. More

Courtney was absolutely fantastic! Kevin in service was also great in service. Helped me out right away with a code for a check engine light. Called Courtney and she sent us right in. S Kevin in service was also great in service. Helped me out right away with a code for a check engine light. Called Courtney and she sent us right in. She was off that day. Shes a great asset to your dealership. We will be back in a few months for a new escape. More

Honest, up front, realistic, no ridiculous pressure The car buying journey at KOCH BETH FORD was a positive one. The sales team delivered a great car at a reasonable price. From negotiations to the fina The car buying journey at KOCH BETH FORD was a positive one. The sales team delivered a great car at a reasonable price. From negotiations to the finalization of paperwork Rick was great to deal with. He wasn’t over pressuring, he was understanding and respected our requests for what we were looking for in a purchase/payment amount. Thank you for making this car buying experience easy even though the customer had many requests. More

Salesperson Ricky Pagan was my salesperson. He was very professional and courteous. He answered all my questions. He was knowledgeable and honest which made me fe Ricky Pagan was my salesperson. He was very professional and courteous. He answered all my questions. He was knowledgeable and honest which made me feel comfortable. I would recommend this dealership to friends and family. More

Team at Koch Bethlehem Ford Rock I’ve bought at least 4 vehicles from Kevin, Ricky and team. They are professional, respectful of my needs and work very hard to accommodate them alon I’ve bought at least 4 vehicles from Kevin, Ricky and team. They are professional, respectful of my needs and work very hard to accommodate them along with my demanding financial expectations. Thanks again for anither quick and easy experience. More

Excellent service Great people and great service. They made the car buying experience exciting and enjoyable. I highly recommend Koch Bethlehem Ford and would use the Great people and great service. They made the car buying experience exciting and enjoyable. I highly recommend Koch Bethlehem Ford and would use them again for a future purchase. Thank you for your time and assistance. More

Excellent salespeople to work with. I had to buy another used car because mine cost too much to fix to pass inspection. I looked at many other dealerships but didn't find anything that c I had to buy another used car because mine cost too much to fix to pass inspection. I looked at many other dealerships but didn't find anything that compared to the quality that Koch had. Plus they were so much easier to deal with. I was trading my car in and Rick gave me an estimate of my car and how much the car I was looking at would be within a matter of minutes. They didn't drag it out like other dealerships I dealt with. Buying a car can be very stressful and they made it very pleasant. They even let me drive the car for the weekend to make sure I liked it before I bought it. Very happy with my purchase and my experience with Rick and everyone else I talked to. Would recommend them to anyone. More

Used defective parts and flattened my tires Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad Never again. Very friendly people, but the first time I took it there, they messed up my lug nuts on my wheels and then told me they were "getting bad" and had me buy a new set. That set was an after-market set and had rusted over in less than 2 months. When I called to tell them, they were nice and said "bring it back in and we'll take care of it for you." I was happy about that. When I brought it back, I had a short list of work for them to do including brakes, rotors, oil change, tire rotation and more. I requested OEM lug nuts to replace the rusted ones I previously paid them $70 for. They also took my car for a ride themselves to listen for a noise I had told them about. When I returned to pick up my car after their garage hours, I had TWO flat tires, the same type of aftermarket lug nuts that had rusted previously (and are already chipped and unsightly, only 8 days later), and my tires had not been rotated. I walked around to the showroom and a worker was still present. When I told him about the flat tires and how his mechanics were the last to drive my vehicle, his exact response was "well, flat tires happen" and directed me to a 7eleven down the street to get fix-a-flat. I spent $600 here, and then had to get new tires from Pep Boys. Nice people (which is why I still gave 2 stars and not 1) but I won't trust them again. More