Koch 33 Volkswagen

We bought our New 2010 Vetta TDI from Gilboy. The reason is they were the only dealer in the NE with this type of unit,color interior etc. The second or third week we had the v reason is they were the only dealer in the NE with this type of unit,color interior etc. The second or third week we had the vehicle the radio screen turned white. We called Gilkboy and they said there was no others with this white screen problem. They said our vehicle check was to take place soon and they would xx it out when in the shop for the 30 min go over. We got to the Dealership at 8am and when we left AT 11:45 we were pissed,not only was the work not done they said they didnt see the screen turn white and therefore couldnt do anything else for us. We called Young for a second opinion and spoke with Tony VW Service mgr. He said not a problem could you bring it over right now THE SAME DAY this time at 6:30pm. We dropped it off and came back at the time Tony and John told us to , approx 8:00. When we got back Tony said he researched the white screen and found a VW bulliten which came out 4 days prior to our visit with Gilboy. It said there was a problem with the radio and if it went white it was to be replaced. Tony had already ordered the radio and when we dropped it off approx 6 days later it was installed and it has worked Great. My Question to Gilboy WHY COULDNT YOU RESEARCH THE PROBLEM CAREFULLY AND FIND THE SAME VW SERVICE BULLITIN THAT TONY FROM YOUNGS DID?? Tony and John at Young Vw are the Best More

Fabulous dealership! They are very kind and accommodating to the customer. The problem was fixed with ease and courtesy was always extended. I purchased my first bug from another dealer and will never go bac to the customer. The problem was fixed with ease and courtesy was always extended. I purchased my first bug from another dealer and will never go back there again. I live almost two hours from this dealer and I will choose to have my cars serviced here because of the dealer's kindness and expertise. More

John Rodriguez is simply the best service professional that I have ever interacted with over a lifetime of owning cars. When I realized that it was time to replace my beloved Passat, I stayed with VW and that I have ever interacted with over a lifetime of owning cars. When I realized that it was time to replace my beloved Passat, I stayed with VW and Young so I could stay with John. Joe Braido who sold me the Golf was very capable and never condescending which I appreciated. My husband and I have now purchased three vehicles from Young and always feel welcomed and treated with courtesy. More

Service is always very friendly and courteous. When you arrive at dealer you are taken care of very quickly and informed of any other service you may require at that time if there is any problems the servi arrive at dealer you are taken care of very quickly and informed of any other service you may require at that time if there is any problems the service manger will come to see you and inform you of the problem before work is scheduled. More

My Experiences with Young was great. I don't have great credit and Greg, Willie and Lori all worked very hard to get me into my vehicle. The car is great and I am very happy. I have already told my brother credit and Greg, Willie and Lori all worked very hard to get me into my vehicle. The car is great and I am very happy. I have already told my brother to come here and ask for Willie. Thank you very much for all the help and tremendous customer service. More

Cliff was a pleasure from start to finish. He was very helpful in trying to understand what I wanted rather than just pushing a car on me. I wanted a used car, no more than 3 years, with no more than 25k helpful in trying to understand what I wanted rather than just pushing a car on me. I wanted a used car, no more than 3 years, with no more than 25k miles, he had 3 ready for me before I even drove onto the lot! He was supposed to leave at 6:00 and he stayed until 8:30 to help me with my purchase. I was so fickled and he was very patient! We didn't meet the deadlines for the banker's to approve my credit, but Cliff called me by 10 am the next day with the fantastic news! I got there at 12:30 and the car was cleaned, sparkling and ready to roll! We only had paper left and off I drove with my new wheels that I absolutely love! THANK YOU Cliff Walker! You gave me the best car buying experience in 36 years! I'm 48 with 4 children and you have not only converted me from a Ford fan you converted my entire family!!! See you for our next purchase! The Mitchell and Pavlinsky Families! More

Always an easy experience at Young's. They are friendly and professional always holding their schedules. It is easy to schedule appointments that meet my time and my vehicle always returns cleaner then whe and professional always holding their schedules. It is easy to schedule appointments that meet my time and my vehicle always returns cleaner then when I took it in. They always call prior to performing work and explain what is wrong and what is required to repair. They make it easy to have your vehicle serviced. If I need a ride home they always offer. Thanks for another great job. Car is running good. More

All I can say is the entire experience was excellent. I have been coming to Young Volkswagen for about three years to have my previous Volkswagen worked on, but I had never bought a car from your dealershi have been coming to Young Volkswagen for about three years to have my previous Volkswagen worked on, but I had never bought a car from your dealership until now, and I couldn't be happier. The salesman, Joe Braido, was excellent. I could tell that he was interested in helping me, not simply selling me a car. But what a car! I already have 180 miles on it and it's only been two full days! The car is outstanding. The price was great, and the help I received from Joe, Dylan the finance person, and the manager, (I'm sorry, but I forget his name) was fantastic. Thank you to everyone involved for making this car buying experience a great one. Now you guys have got me for life! Sincerely, Michael J. Lobb More

We actually brought this vehicle in for the courtesy vehicle check much sooner than it was supposed to be done as a misunderstanding. Young VW not only did the service anyway, at no charge, but also ask vehicle check much sooner than it was supposed to be done as a misunderstanding. Young VW not only did the service anyway, at no charge, but also asked us to return the vehicle at the proper time to repeat the process at no charge. This is one of the reasons I came back to Young's for my third vehicle purchase. More

Tony was very helpful. I spoke to him on Tuesday and he ordered me a new time which was delivered to the dealership on Thursday and installed the same day. He was very helpful because I needed the tire to ordered me a new time which was delivered to the dealership on Thursday and installed the same day. He was very helpful because I needed the tire to be fixed ASAP before taking the car on a trip. More